5.2 AHF Insights Supported Platforms

  • Installation type:
    • Standard AHF Installation: Yes
    • Standalone AHF Installation: No
  • Environment type:
    • Oracle Linux (OEL): Yes
    • Linux for ARM: No
    • zLinux (64-bit): No
    • Microsoft Windows 64-bit: No
    • Oracle Solaris x86-64: No
    • HP-UX / AIX: No
  • Non-SRDC Collections: All non-SRDC collections will include insights when autoInsights is enabled.
  • SRDC Collections: Insights for SRDC collections require autoInsights to be enabled.
    List of SRDCs and error events that trigger an Insights report when autoInsights is enabled:
    • dbhang

      Oracle Database hang issues.

      • HANGING_SESSIONS event (only auto SRDC)
    • dbinstancecrash

      Oracle Database instance crash-related issues.

    • dbunixresources

      Oracle Database issues related to operating system resources.

    • crsdbhangperf

      Oracle Clusterware and Oracle Database performance issues.

    • dbhangperflite

      Oracle Database performance and hang issues.

      • CHA_REDODG_HANG
      • CHA_CFENQ_HANG
      • CHA_CURSOR_PIN_S_W_X
      • ORA-32701

        Blocker Resolver detected one or more blocking scenarios.

      • ORA-32703

        Oracle sessions waiting for resources were deadlocked.

      • ORA-32704

        Oracle sessions or processes using Global Enqueue Service were deadlocked waiting for resources.

      • DIA0-HM-CRITICAL-ROOT
      • DIA0-HM-CRITICAL-PROCESS-BLOCKED
    • dbperf

      Oracle Database performance issues.

    • dbrac

      Oracle RAC data collection for Oracle Clusterware and Oracle ASM issues.

    • dbracperf

      Oracle RAC performance issues.

    • exadata

      Oracle Exadata critical issues.

    • ORA-29770

      The specified process made no progress within the maximum allowed time.

    • dbdataguard

      Oracle Data Guard issues, including Data Guard Broker.

      • ORA-00600 (only for auto SRDC, and args=3020)

        This is the generic internal error number for Oracle program exceptions. It indicates that a process has encountered a low-level, unexpected condition.

      • ORA-00752 (only auto SRDC)

        A data block write to storage was lost during normal database operation on the primary database.

    • maareview
      • Exachk for the database under review
      • AWR reports from both normal and peak periods
      • Exawatcher data from normal and peak periods
      • System capacity planning insights
      • AHF Insights report, including Data Guard (DG) and Active Data Guard (ADG) configurations and metrics
    • crsasm

      Oracle ASM and Clusterware-related issues.

    • ORA-01578

      Data block corruption. This was a physical corruption, also called a media corruption.

    • ORA-04020

      Deadlock detected while trying to lock object.

    • ORA-04021

      Timeout occurred while waiting to lock object.

    • ORA-04030

      Operating system memory was exhausted or a per-process limit on private memory usage was reached.

    • ORA-04031

      More shared memory was needed than was available.

    • ORA-07445

      An operating system exception occurred which should result in the creation of a core file.

Parent topic: Explore Diagnostic Insights