Buying keep-it-together(KIT) subscription via Self-Service

Beginning 26B, Oracle Commerce supports:

  • Self-service discovery of KIT subscription products.
  • Real-time CPQ-integrated pricing with one-time, recurring, and usage-based breakdowns.
  • Alternate pricing plan selection before purchase.
  • Enforced KIT integrity with restricted quantity/plan modifications.
  • Seamless cart submission with all necessary subscription data.

This feature delivers significant benefits by empowering buyers to independently purchase pre-configured subscription kits, which directly accelerates sales cycles and reduces reliance on direct sales support. It enhances buyer confidence and satisfaction through transparent, real-time pricing and financial clarity via Total Contract Value previews, while its enforced integrity prevents errors by locking modifications to preserve bundle structure. This streamlines the entire procurement process, minimizes administrative overhead and failed orders, and ultimately drives revenue growth by making complex subscriptions easily discoverable and purchasable through a seamless, trustworthy self-service experience.

Steps to enable and configure

  1. In the Administration Console, navigate to Settings > Oracle Integrations. Select Self Service CPQ from the drop down and configure the integration settings. Please refer to the section 'Set Up the Integration of OCC and Oracle CPQ for Self Service' of the Self Service Setup guide for more information.
  2. In Self Service CPQ settings, set CPQ Rest API Version to 19. Publish the changes.
  3. Enable CPQ Pricing:
    URI: PUT /ccadmin/v1/priceSettings
    Payload:

    {
      "enabled": true
    }

Tips and considerations

  • Existing customers looking to use this functionality must refer to Oracle CPQ Administration Online Help > Integrations > Oracle Integrations > Commerce Cloud > Self-Service Portal: Administration section. Ensure to perform steps documented in the Enable Self-Service Cart to CPQ Transaction Synchronization for Oracle Commerce Cloud Orders section.
  • This feature is only available when merchants use native order integration with Oracle CPQ.
  • Ensure the subscription products being modified exist in OCC and the Sales Product Type property on the product is set to SUBSCRIPTION.
  • Only contacts with Organization Buyer role will be able to use this feature.
  • This feature is built-in on the htim-reference-store. Please make sure to upgrade to the latest version of this reference storefront.
  • This feature is applicable only for Commerce on CPQ customers.