NetSuite Service Tier Structure
NetSuite Service Tiers are designed to align with your needs and provide an optimal experience at various levels of scale. Each service tier includes support up to a maximum limit for users, file storage, and monthly transaction lines created.
The table below summarizes the service characteristics of the NetSuite Service Tiers.
Service Tier |
Users |
File Storage (GB) |
Monthly Transaction Lines1 |
SuiteCloud Plus Licenses |
---|---|---|---|---|
Standard |
Up to 100 users |
Up to 100 GB |
Up to 200K |
Up to 1 |
Premium |
Up to 1,000 users |
Up to 1,000 GB |
Up to 2M |
Up to 3 |
Enterprise |
Up to 2,000 users |
Up to 2,000 GB |
Up to 10M |
Up to 6 |
Ultimate |
Up to 4,000 users |
Up to 4,000 GB |
Up to 50M |
Up to 12 |
(1) Total transaction lines per month across all transaction types, averaged over the most recent six months.
NetSuite Service Tiers also govern the base and maximum concurrency for platform web services transactions, and the number of processors available for scheduled scripts, through SuiteCloud Plus (SC+) licenses.
For more information and numerical breakdown, see SuiteCloud Plus Settings.