Campaign Event Status

You can track the progress of campaign events in the Status field of the event. You can choose from the following statuses:

• Not Started – Use this status to indicate that the event is in the earliest stage.

• Planning – Use this status to indicate that the event is in preparation or delivered, but not complete.

• Execute – Use this status for email campaign events.

  When you set an email campaign event to Execute, NetSuite will send the email on the specified date and time.

• Sent – Use this status to indicate that a campaign event is complete and was delivered to the recipients.

  NetSuite automatically sets email campaign events to Sent after the system generates and sends the email.

• Failed – Use this status to indicate that a NetSuite could not send the campaign event.

  The most common reason for a failed campaign is when you exceed your monthly email allotment. Do not use this status for campaign email events that were successfully sent but not delivered due to external issues. For example, in cases that involve invalid email addresses, or problems with the recipient’s email server.

  Note:

  If an event fails, you must create a new event and send it again.

General Notices