Troubleshooting PHP and SOAP Web Services

The following error is returned when attempting to send requests over https:

Fatal error: Uncaught SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://webservices.netsuite.com/wsdl/v2017_2_0/netsuite.wsdl'.

Edit the php.ini file by uncommenting "extension=php_openssl.dll" under Dynamic Extensions.

Windows only: Make sure that libeay32.dll and ssleay32.dll files are in your path. You can do this by copying the files to your System32 folder.

The following time out error is returned:

Fatal error: Maximum execution time of 30 seconds exceeded.

Edit the php.ini file and change max_execution_time -30 (or default value) to 200.

The following error message is returned:

Debug Error: Uncaught SoapFault exception: [HTTP] Error Fetching http headers.

Edit the php.ini file and by setting default_socket_timeout =200.

The following error message is returned:

Warning: It is not yet possible to assign complex types to properties.

Open the php.ini file and edit error_reporting. Set it to E_ERROR instead of E_ALL.

The execution of script stops and error was not shown, or notices are being shown on the page.

Open the php.ini file and set error_reporting =E_ERROR & ~E_NOTICE.

The following error is returned:

Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 3024 bytes).

Open the php.ini file and set memory_limit =80M.

Performance issue:

Every time a SOAP web services request executes, PHP performs a GET on the wsdl.

For a non-Windows installation of PHP, look for property soap.wsdl_cache_dir in the php.ini file and make sure that the specified folder ("/tmp" -> c:\tmp) exists in the host.

Also, since a NetSuite WSDL version does not change after its release, you can increase the wsdl_cache_ttl to six months, until the release of the next WSDL version. This way you avoid downloading the WSDL multiple times, limiting the available room for errors and performance issues.

You have made a change in your php.ini file, yet the value you set is not respected.

Make sure that the property exists only one time in the php.ini file.