Reprocessing Payments
You can reprocess PFA (Payment File Administration) records with Cancelled or Processed with Errors status.
Reprocessing of a payment file with a bill that has been placed on payment hold shows an error on the Payment File Administration record.
To reprocess canceled payments:
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Go to Payments > Payment Processing > Payments File Administration.
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Click View next to the payment file that you want to reprocess.
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Click Reprocess. On the confirmation message that appears, click OK.
The value in the File Processed? field changes to Queued.
You can change the priority of the reprocess task for the payment file by clicking Edit, and changing the value in the Priority Queue field.
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Click Refresh until the value in the File Processed? field changes to Processed. The payment file is recreated and all its associated payments are processed.
Related Topics
- Processing Payments
- Managing Electronic Bank Payments
- Setting Up Multiple Script Queues or Processors to Generate Payment File Formats
- Setting Up Multi-Currency Payments Processing
- Viewing Electronic Bank Payment Details
- Sending Payment Notifications
- Reversing Payments
- Rollback
- Removing Transactions from Payment Files
- Verifying Issued Checks with Positive Pay
- Setting Schedules for Payment Batches
- Changing the Priority of a Queued Payment File
- Recreating a Payment File