Setting Up Bank Records of Customers in the United Kingdom
Set up the bank account details of each customer from whom you will receive direct debit payments. You also need to set up the bank account details of each customer to whom you will send customer refunds. You can set up several bank accounts for each customer.
Setting up bank details of a customer for direct debit transactions:
-
Go to Lists > Relationships > Customers.
For information about creating a customer record, see Customers.
-
Click Edit next to the name of the customer from whom you want to receive direct debit payments.
-
On the Bank Payment Details (Debit) subtab, check the Direct Debit b ox, and click Save.
-
Click New Bank Details.
-
Complete the fields on the Bank Details page. The fields displayed are dependent on the DD format selected.
Field
Description
Name
Enter a unique name for this bank detail record.
Payment File Format
Select BACS DD if the customer's bank uses the original variation of the BACS payment file format specification of BACS Payment Schemes Limited.
Type
Select whether the bank account is the customer's primary or secondary bank account.
Account Number
Enter the customer’s 8-digit bank account number.
Account Name
Enter the customer’s bank account name.
Sort Code
Enter the 6-digit numeric sort code of the customer's bank. The code is used by the British banking industry to route money transfers within the country using different respective clearance organizations.
-
Click Save.
Setting up bank details of a customer for refund transactions:
-
Go to Lists > Relationships > Customers.
-
Click Edit next to the name of the customer to whom you want to send refund payments. For information about creating a customer record, see Customers.
-
On the Bank Payment Details (Credit) subtab, check the EFT Customer Refund Payment box, and click Save.
-
Click New Bank Details.
-
Complete the fields on the Bank Details page. The fields displayed are dependent on the EFT format selected.
Field
Description
Name
Enter a unique name for this bank detail record.
Payment File Format
Select SEPA Credit Transfer (HSBC) or BACS if the employee's bank uses the original variation of the BACS payment file format specification of BACS Payment Schemes Limited.
Select BACS-Albany ALBACS-IP if the employee's bank uses the variation of the BACS payment file format specification of Albany ePAY Bureau, Barclays Bank, and (BACS Multiple Fixed Length) Lloyds Bank.
Select BACS-Bank of Scotland if the employee's bank is a branch of Bank of Scotland PLC (BoS). BoS uses a variation of the BACS format where the file headers and footers are omitted.
Select BACSTEL-IP if the customer's bank uses the internet service variation of BACS.
Type
Select whether the bank account is the customer's primary or secondary bank account.
Account Number
Enter the customer’s 8-digit bank account number.
Account Name
Enter the customer’s bank account name of the customer.
Sort Code
Enter the 6-digit numeric sort code of the customer's bank. The code is used by the British banking industry to route money transfers within the country using different respective clearance organizations.
-
Click Save.
You can also set up bank records of vendors, employees, customers and partners by importing bank details in CSV format into NetSuite using the Import Assistant. For more information, see Importing Electronic Bank Payments Data.