1. Order Management
  2. Payment Processing
  3. Payment Processing Options
  4. Electronic Bank Payments
  5. Setting Up Payment File Formats
  6. Italy Payment Formats
  7. Setting Up Bank Records of Customers in Italy

Setting Up Bank Records of Customers in Italy

Set up the bank account details of each customer from whom you will receive direct debit payments. You also need to set up the bank account details of each customer to whom you will send customer refunds. You can set up several bank accounts for each customer.

To set up bank details of a customer for direct debit transactions:

  1. Go to Lists > Relationships > Customers.

    For information on creating a customer record, see Customers.

  2. Click Edit next to the name of the customer from whom you want to receive direct debit payments.

  3. On the Bank Payment Details (Debit) subtab, check the Direct Debit box, and click Save.

  4. Click New Bank Details.

  5. Complete the fields on the Bank Details page. The fields displayed are dependent on the Direct Debit format selected.

    Field

    Description

    Name

    Enter a unique name for this entity bank detail record.

    Payment File Format

    Select SEPA Direct Debit (CBI) or CBI Collections as the type of file that will be generated for this customer.

    Type

    Select whether the bank account is the customer's primary or secondary bank account.

    Remittance Message

    Enter a short message to show in your customer’s bank statement every time a direct debit is initiated.

    Reference Mandate

    Enter the authorization identification or mandate. This information must be supplied by the customer.

    IBAN

    Enter the customer’s International Bank Account Number (IBAN).

    Electronic Signature

    Enter a digital code or signature for mandates generated electronically.

    Issuer

    Enter the name of the entity that issued the customer’s tax ID.

    BIC

    Enter the Business Identifier Code (BIC), also called SWIFT code, of the customer's bank (eight or 11 characters).

    Billing Sequence Type

    This indicates the billing sequence for this mandate. Select one of the following:

    • FRST – This is the first collection of a series of direct debit instructions

    • RCUR – The mandate instructions are used for regular recurrent direct debits

    • FNAL – This is the final collection of a series of direct debits

    • OOFF – The mandate is used only for a single direct debit

    Note:

    Select FRST if Original Debtor Agent is selected in the Reference Amended field.

    Date of Reference Mandate

    Enter the date the mandate was signed by the customer.

    Reference Amended

    This indicates whether the authorization or mandate was amended or changed since it was originally issued. Select one of the following:

    • No Changes – There were no modifications made on the original mandate

    • Original Mandate Identification – The original mandate identification was modified

    • Original Debtor Account – Your customer changed his bank account number

    • Original Debtor Agent – Your customer transferred to another bank

    • Original Creditor ID – Your Creditor ID or company name has been modified after the mandate was issued

    Company Id

    Enter the customer’s tax identification, or other identification number assigned by an entity.

    Original Reference Mandate

    Enter the original mandate identification.

    Original Debtor’s IBAN

    Enter the customer’s previous IBAN.

    Original Creditor ID

    Enter your company’s previous Creditor ID.

    Original Creditor Name

    Enter your company’s previous company name.

  6. Click Save.

To set up bank details of a customer for refund transactions:

  1. Go to Lists > Relationships > Customers.

    For information on creating a customer record, see Customers.

  2. Click Edit next to the name of the customer to whom you want to send refund payments.

  3. On the Bank Payment Details (Credit) subtab, check the EFT Customer Refund Payment box, and click Save.

  4. Click New Bank Details.

  5. Complete the fields on the Bank Details page. The fields displayed are dependent on the EFT format selected.

    Field

    Description

    Name

    Enter a unique name for this entity bank detail record.

    Payment File Format

    Select SEPA Credit Transfer (CBI), SEPA Credit Transfer (HSBC), or CBI Payments.

    Type

    Select whether the bank account is the customer's primary or secondary bank account.

    IBAN

    Enter the customer’s International Bank Account Number (IBAN).

    BIC

    Enter the Business Identifier Code (BIC), also called SWIFT code, of the customer’s bank (eight or 11 characters).

    Issuer

    Enter the name of the entity that issued the customer’s tax Id.

  6. Click Save.

You can also set up bank records of vendors, employees, customers and partners by importing bank details in CSV format into NetSuite using the Import Assistant. For more information, see Importing Electronic Bank Payments Data.

Related Topics

General Notices