Known Limitations of SuitePromotions on Commerce Web Stores

Be aware of the following known limitations of SuitePromotions when used in Commerce and Site Builder web stores:

• SuitePromotions are not supported on Site Builder extensions.

• SuitePromotions require SuiteCommerce or the Kilimanjaro release of SuiteCommerce Advanced and later.

• SuitePromotions uses Audience to support the Partners types of promotions.

  See Setting Customer Eligibility on SuitePromotions for details.

• Users can view the aggregate discount, but they cannot view line-item discount amounts.

• Posting types can not be mixed. Any associated discount and mark-up items must be all posting discounts or all non-posting discounts. See Discount and Markup Items in Advanced Revenue Management (Essentials) for details.

• The Apply Discount To property can only be set to All Sales. Otherwise unexpected issues can arise with your site.

• Auto-Apply promotions have a limit of 30 promotions per transaction.

• Auto-Apply Promotions can not be removed manually or by using the Commerce API.

• Free Gift promotions do not work with the Multi Ship To feature.

• Best Offer logic does not apply to Free Gift promotions.

• Parent matrix items cannot be selected as a free gift.

• Items with options cannot be selected as a free gift.

General Notices