About Sandbox Accounts

Sandbox users access the sandbox account from the same URL that they use to access their production account (https://system.netsuite.com). They can use the My Roles page, or the Change Roles list, to select a sandbox role.

On the My Roles page, users will see their roles within a specific account after they select the Account Name.

In the Change Roles list, all sandbox roles are identified by an icon.

See Logging in to Your Sandbox Account for more information.

Administrators have the ability to add a suffix to the sandbox Account Name for identification purposes. For details, see Account Name Suffix: Labeling Your Sandbox Account.

There are a few features where testing in sandboxes is limited. Review the Notes column in the Features Available for Testing in a Sandbox tables for details.

Account ID Numbering Conventions for Sandbox Accounts

Sandbox account IDs are always the same as the account ID for your production account, appended with _SB1, _SB2, _SB3, and so on, like this:

• Production account ID: 345678

• Sandbox account ID: 345678_SB1

• Sandbox account ID: 345678_SB2

• Sandbox account ID: 345678_SB3

Account Name Suffix: Labeling Your Sandbox Account

Administrators have the option to add a suffix to the sandbox account name before every refresh or copy data to sandbox and before every activation. This option helps users differentiate between multiple accounts. After entering the desired text for the suffix, to submit the request for a sandbox refresh, click Copy Data to Sandbox or Refresh Sandbox. The option appears again when the account is ready for activation. Enter the desired text for the suffix, then click Activate Sandbox. The suffix is appended to the account name and appears in the Account Name field after the refresh is complete and the account is activated.

In this example, after submitting the refresh request and activating the refreshed account, the account names would change as follows:

• Sandbox account ID: 123456_SB1

  Account Name: MyCompany, Inc._Integration Testing

• Sandbox account ID: 123456_SB2

  Account Name: MyCompany, Inc._Training Sandbox

You can also modify the Account Name of your sandbox by going to Setup > Company > Company Information and editing the Company Name field.

General Notices