User Accessibility Issues

The following table lists common user accessibility issues and their associated solutions:

Issue	Solution
The workflow did not run for other NetSuite users.	Take one of the following actions: Check the Release Status field for the workflow. Make sure that the Release Status for the workflow is set to Released. Workflows set to Released will run for any user who has access to the record in the workflow. Check the required fields for actions. For example, if the workflow contains a Create Record action, make sure you set all required fields for the new record that you want to create. Otherwise, the workflow fails for that user.
Only certain users or certain roles seem to be able to run a specific workflow.	On the workflow definition page, select the Execute As Admin box. Use the Execute as Admin property if you want the workflow to run using administrative privileges, regardless of the permissions of the currently logged-in user. For more information about what users and roles have access to workflows, see Workflow Audience.

Issue

Solution

The workflow did not run for other NetSuite users.

Take one of the following actions:

Check the Release Status field for the workflow. Make sure that the Release Status for the workflow is set to Released. Workflows set to Released will run for any user who has access to the record in the workflow.
Check the required fields for actions. For example, if the workflow contains a Create Record action, make sure you set all required fields for the new record that you want to create. Otherwise, the workflow fails for that user.

Only certain users or certain roles seem to be able to run a specific workflow.

On the workflow definition page, select the Execute As Admin box. Use the Execute as Admin property if you want the workflow to run using administrative privileges, regardless of the permissions of the currently logged-in user.

For more information about what users and roles have access to workflows, see Workflow Audience.

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