1. SCM (Supply Chain Management)
  2. Inventory Management
  3. Warranty and Repairs Management
  4. Setting Warranty Preferences and Items
  5. Creating Repaired Items

Creating Repaired Items

For assembly items, you must create a corresponding repaired item to be used for claim processing. You must also set the assembly item as a component on the repaired item record.

To create repaired items:

  1. Go to Lists > Accounting > Items > New.

  2. On the New Item list, click the appropriate item type:

    • Assembly/Bill of Materials

    • Lot

    • Numbered

    • Serialized

  3. On the item record, in the Custom Form field, select Warranty Assembly Item Form from the list.

  4. On the Purchasing/Inventory subtab:

    1. Check the Special Work Order Item box.

    2. On the Components subtab, add the assembly item to be associated with this repaired item.

  5. Click Save.

The repaired items you create are added to the list in the Repaired Item field on the assembly item record. For more information, see the following topics:

Related Topics

General Notices