Attaching Statements to an Email

Use the Include Statement option under the Attachment parameter to attach a statement to the email in a Send Email action. This option is only available in workflows with Customer, Lead, or Prospect as the base record type.

For example, you can configure a workflow to run weekly, with a search filter for customers overdue more than 90 days. By configuring the Include Statement option, the workflow will send the overdue statement to these customers.

To include a statement with the Send Email action:

  1. Create a Send Email action.

  2. Fill the required fields from the Basic Information section.

  3. Fill the required Send Email action parameters. For more information, see Send Email Action Parameters

  4. In the Attachment parameter, select the Include Statement option.

  5. Fill the Include Statement options. For more information, see Send Campaign Email Action Parameters

Related Topics

General Notices