Setting Up Bank Records of Customers in Hong Kong
Set up the bank account details of each customer to whom you will send customer refunds. You can set up several bank accounts for each customer.
To set up bank details of a customer for refund transactions:
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Go to Lists > Relationships > Customers.
For information on creating a customer record, see Customers.
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Click Edit next to the name of the customer to whom you want to send refund payments.
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On the Bank Payment Details (Credit) subtab, check the EFT Customer Refund Payment box, and click Save.
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Click New Bank Details.
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Complete the fields on the Bank Details page:
Field
Description
Name
Enter a unique name for this entity bank detail record.
Payment File Format
Select HSBC ISO 20022 (Hong Kong).
Type
Select whether the bank account is the customer's primary or secondary bank account.
Account Number
Enter the customer’s bank account number (7–12 digits).
Bank Code
Enter the 3–digit code that identifies the customer’s bank.
Branch Number
Enter the 3–digit code that identifies the bank branch where the customer’s account is maintained.
Bank Name
Enter the name of the customer’s bank.
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Click Save.
You can also set up bank records of vendors, employees, customers and partners by importing bank details in CSV format into NetSuite using the Import Assistant. For more information, see Importing Electronic Bank Payments Data.