NetSuite Connector Test Orders Prerequisites
To test order and fulfillment sync, you will need one or more test orders.
The test orders will be retrieved from your marketplace or cart and posted to NetSuite manually to ensure the sync works as expected.
Ensure the following prerequisites are met when preparing your test orders:
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The test order contains tax.
You can ignore this if you are not required to collect tax in any jurisdictions or you sell only on marketplaces that remit tax on your behalf.
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The customer of your test order does not exist in NetSuite.
If you will be using a designated customer record in NetSuite, you can ignore this requirement.
For more information about designating a customer, see Assigning a Fixed Customer to All Orders in NetSuite Connector.
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All items in the test order exist in NetSuite and have SKUs that exactly match, one-to-one.
By default, NetSuite Connector uses the Item Name/Number field (field ID: itemId) as the SKU field on your item records in NetSuite. Also, these items must have quantity available at one or more locations in NetSuite so the test order can be fulfilled.
NetSuite Connector can use the same test orders to confirm that refund sync between NetSuite and your marketplace or cart works as expected. If you will be setting up refund sync, you should refund the test order after it has been fulfilled and billed.
For information about how to create a test order for a specific marketplace or cart, see Creating Test Orders in Marketplace or Cart.