Subtracting Backordered Quantities for Multiple Locations in NetSuite Connector
By default, NetSuite Connector doesn't count backordered quantity when syncing inventory from multiple locations. For example, assume there are two syncing locations A and B. An item has 19 backordered quantity with 0 available quantity at location A, and 1 backordered with 25 available at location B. NetSuite Connector syncs 25 as the quantity for the item. You can also set NetSuite Connector to subtract the total backordered quantity from the total available quantity and sync the result. Here's how to control whether backordered quantities are subtracted.
To subtract backordered quantity when syncing multiple locations:
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Log in to app.farapp.com.
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Select the connector and the relevant account.
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Go to Mappings > Products.
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Perform one of the following actions:
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For marketplace connectors like Amazon or Walmart, from the Category list, select the category where your current inventory mapping resides.
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For other connectors, from the Select Sync Type field, select Price/Quantity Only or Full Product.
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From the product mappings list, locate the inventory mapping, and click Special Mapping – Click to Edit.
The inventory mapping window opens.
Note:If you don't see the inventory field or the one your storefront uses, click Add Mapping to add it.
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Check the Subtract Backordered Quantity At Selected Locations From Total box.
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Click Save Changes.
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Click Save.
NetSuite Connector will reduce the quantity it syncs by the total backordered quantity from those locations.