Help Users and Maintain User Access
Administrators are the main contact for users and provide ongoing technical and system support. Administrators help users with the tasks listed in the following table.
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Task |
More Information |
|---|---|
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Main contact for end users, and give them when they have questions about NetSuite. |
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Make sure users adopt the system are happy by offering training and support. |
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Help users pull data using searches and reports. Use business intelligence tools to help you and your users get the most from your data. |
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Regularly check logs for undelivered email messages. |
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Reset user passwords when asked. |
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Work with NetSuite Customer Support to fix issues. When you contact support, make sure you know your account ID. |