Help Users and Maintain User Access
Administrators are the point of contact for users, providing ongoing technical and system administration support to users. Administrators assist users with tasks described in the following table.
Task |
More Information |
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Act as the point of contact for end users, and provide users with resources to consult when they have questions about NetSuite. |
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Ensure system adoption by users and increase user satisfaction through training and support. |
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Assist users with data extraction using searches and reports. Use NetSuiteās business intelligence tools to help you and your users get the most out of your data. |
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Regularly analyze logs for undelivered email messages. |
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Reset user passwords when requested |
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Work with NetSuite Customer Support to resolve issues. When you contact support, ensure that you know your account ID. |