1. Commerce
  2. Store Front
  3. My Account
  4. SuiteBilling Subscriptions for Commerce Websites
  5. Setup and Configuration

Setup and Configuration

Subscriptions for Commerce websites integrates with NetSuite’s SuiteBilling feature. First, you’ll need to set up SuiteBilling to create subscription plans, price books, price plans, and billing accounts. After you’ve set up SuiteBilling, you can configure several key options. These options let you control what users can change through your website.

Watch the following help video for information about setting up Subscriptions for Commerce websites:

Set Up Subscriptions

This topic shows you how to set up SuiteBilling Subscriptions for Commerce websites.

To set up Subscriptions for SuiteCommerce websites:

  1. If you haven’t set up SuiteBilling for your account, go to SuiteBilling Setup and follow the steps to set up subscriptions.

    When you’re prompted to create a subscription plan, be sure to enable the Display in Web Store option on the Lists > Accounting > Items > Edit Item > Web Store tab. See Creating Items for Subscription Plans.

  2. Configure subscription options in the configuration record.

    This step is optional, but it lets you control key parts of what users can manage for their subscriptions. See Configure Subscriptions.

To allow users to manage non-inventory items:

  1. Go to Lists > Accounting > Items and click Edit for each item you want to make available.

  2. On the Preferences subtab, check the Can be Fulfilled/Received box.

  3. Click Save.

See Advanced Billing and Advanced Shipping for more details.

Configure Subscriptions

This topic shows you how to set up subscription options in the SuiteCommerce Configuration record. See Configuration Properties Reference. Subscription configuration options let you control what users can change on your website.

To configure Subscription options:

  1. In NetSuite, go to Commerce > Websites > Configuration.

  2. Select your website and domain and click Configure.

  3. Go to the My Account tab and the Subscriptions subtab.

  4. Select a Subscription Line Status Change option. Options include:

    • Allow Suspending/Resuming — The user can suspend and resume a subscription line item.

    • Allow Cancellations — The user can cancel a subscription line item.

    • Don’t Allow Status Changes — The user cannot change the status of a subscription line item.

  5. Check or clear the Allow the User to Cancel/Suspend Required Lines box.

    This lets you choose if users can cancel or suspend required subscription lines.

  6. Select a Subscription General Status Change option. Options include:

    • Allow Suspending/Resuming — The user can suspend and resume a subscription.

    • Allow Cancellations — The user can cancel a subscription.

    • Don’t Allow Status Changes — The user cannot change the status of a subscription.

  7. Check or clear the Disallow the User to Upgrade Quantity box.

    This lets you choose if users can increase the quantity of a subscription line item.

  8. Check or clear the Disallow the User to Downgrade Quantity box.

    This lets you choose if users can decrease the quantity of a subscription line item.

  9. Click Save.

You set up these properties on the My Account tab, Subscriptions subtab. See Subscriptions Subtab for details.

Related Topics

General Notices