Electronic Invoice Processing Errors
The following table lists e-document processing errors and their solutions. To view any processing errors, go to the E-Document Audit Trail subtab in a transaction record.
Error Code |
Message on E-Document Audit Trail |
Solution |
---|---|---|
101 |
Invoice already exists on the Invoice Registration Portal (IRP) portal. |
Verify the transaction record and try again. |
201 |
The user ID is not registered or signed up for e-invoice. Enter a valid user ID. |
Enter a valid user ID. |
500 |
Please contact ClearTax help desk. |
Contact the ClearTax help desk and give them the error ID. |
2139 |
An error has occurred when creating the invoice on the Invoice Registration Portal (IRP). Please try again. |
Try sending the invoice again. |
2140 |
An error has occurred when validating the invoice on the Invoice Registration Portal (IRP). Please try again. |
Try sending the invoice again. |
2141 |
An error has occurred when cancelling the invoice on the Invoice Registration Portal (IRP). Please try again. |
Try canceling the invoice again. |
2142 |
Could not complete the request due to incomplete request parameters. Verify the sending method configuration. |
Verify your sending method configuration. |
2143 |
The invoice does not belong to the user's GSTIN. Verify the supplier's or sender's GSTIN and login GSTIN. |
Verify the supplier's or sender's GSTIN and login GSTIN. |
2144 |
Incorrect transaction date format. Enter the date in DD/MM/YYYY format. |
Make sure the transaction date is in DD/MM/YYYY format. |
2145 |
Invalid Invoice Reference Number (IRN). Enter the correct IRN. |
Enter the correct Invoice Reference Number (IRN). |
2146 |
Could not create IRN. Please try again. |
Try sending the e-document again. |
2147 |
Could not sign the invoice. Please try again. |
Try sending the e-document again. |
2148 |
Invoice details for the requested Invoice Reference Number (IRN) are not available with GSTIN. Enter a valid IRN. |
Enter a valid Invoice Reference Number (IRN) and try again. |
2149 |
Invoice already exists on the Invoice Registration Portal (IRP) portal. |
Try sending a new invoice. |
2150 |
An invoice with this Invoice Reference Number (IRN) already exists. |
Create a new invoice. |
2154 |
Invoice details for the requested Invoice Reference Number (IRN) are not available with GSTIN. Enter a valid IRN. |
Enter a valid Invoice Reference Number (IRN) and try again. |
2155 |
Supplier GSTIN is missing in the e-document. Enter the supplier GSTIN and try again. |
Enter the supplier GSTIN and try again. |
2156 |
Incorrect date format. Enter the date in DD/MM/YYYY format. |
Make sure the start date is in DD/MM/YYYY format. |
2157 |
Incorrect date format. Enter the date in DD/MM/YYYY format. |
Make sure the end date is in DD/MM/YYYY format. |
2159 |
Invalid value in the Reverse Charge Applicable field. If reverse charge is applicable enter Y, else enter N. |
If reverse charge applies, enter Y; otherwise, enter Null. |
2161 |
Invalid value in the Document Type field. Valid values of this field are INV, CRN, and DBN. |
Valid values for this field are INV, CRN, and DBN. |
2162 |
Reverse charge is applicable only for B2B invoices. Verify tax codes and the vendor or customer registration type in the transaction. |
Verify tax codes and the vendor or customer registration type in the transaction. |
2163 |
Invalid transaction date. The transaction date must be older than or same as the current date. |
Verify the transaction date in the generated e-document. |
2169 |
Invalid GSTIN. GSTIN used to log in must match supplier or e-commerce GSTIN. |
Make sure the login GSTIN isn’t the same as the buyer GSTIN. |
2171 |
For deemed exports, buyer GSTIN cannot be Unregistered Person (URP). Verify supply type code and buyer GSTIN. When supply type is DEXP, buyer GSTIN cannot be URP. |
Verify the supply type code and buyer GSTIN. If the supply type is DEXP, the buyer GSTIN can’t be URP. |
2172 |
For intrastate transaction IGST Amounts are not applicable for item – {0} 1, only CGST and SGST amounts are applicable. |
Verify the tax code and tax types in the transaction and generated e-document. |
2173 |
You have exceeded the maximum number (1000) of line items allowed per invoice. |
Make sure there are no more than 1000 items in the transaction or generated e-document. |
2174 |
For inter state transaction, CGST and SGST Amounts are not applicable for item – {0} 1, only IGST amounts are applicable. |
Verify the tax code and tax types in the transaction and generated e-document. |
2176 |
Invalid HSN code(s)-{0} 1 |
Enter a valid HSN code. |
2177 |
Invalid item unit code(s)-{0} 1 |
Enter a valid item unit code. |
2178 |
Incorrect PIN code. |
Enter a valid PIN code. |
2179 |
Invalid (CGGT, IGST, SGST) amount. Check the tax rates. |
Verify the tax rates in the transaction record. |
2180 |
For export transaction CGST and SGST Amounts are not allowed for item -{0} 1 |
For exports, check the tax code and tax types—they must be IGST. |
2181 |
Intrastate transaction is not allowed for export transaction |
For exports, check the tax code and tax types—they must be IGST. |
2182 |
The sum of the taxable value of all the items in the invoice must be equal to the total taxable value. |
Verify the accumulated tax basis in the transaction and generated e-document. |
2183 |
The sum of the SGST value of all the items in the invoice must be equal to the total SGST value. |
Verify the accumulated SGST value in the transaction and generated e-document. |
2184 |
The sum of the CGST value of all the items in the invoice must be equal to the total CGST value. |
Verify the accumulated CGST value in the transaction and generated e-document. |
2185 |
The sum of the IGST value of all the items in the invoice must be equal to the total IGST value. |
Verify the accumulated IGST value in the transaction and generated e-document. |
2186 |
The sum of the cess value of all the items in the invoice must be equal to the total cess value. |
Verify the accumulated Cess values in the transaction and generated e-document. |
2187 |
The sum of the state cess value of all the items in the invoice must be equal to the total state cess value. |
Verify the accumulated state Cess value in the transaction and generated e-document. |
2188 |
The sum of the non advol cess value of all the items in the invoice must be equal to the total non advol cess value. |
Verify the accumulated Non Advol Cess value in the transaction and generated e-document. |
2189 |
Incorrect total invoice value. |
Verify the invoice value in the transaction and generated e-document. |
2190 |
The tax type applied in the transaction is incorrect. |
Verify the nature of transaction and tax type in the transaction and generated e-document. |
2191 |
Enter original invoice number for credit or debit note transactions. |
For debit and credit note transactions, enter the original invoice number. |
2192 |
TotAmt value should be equal to (Qty * UnitPrice) for HSN {0} 1 |
The total amount for items should be Qty * UnitPrice. Check your calculation. |
2193 |
AssAmt value should be equal to (TotAmt -Discount) for HSN -{0} 1 |
Verify the tax basis in the transaction and generated e-document. |
2194 |
Invalid total item value for HSN -{0} 1 |
Verify the total value in the transaction and generated e-document. |
2195 |
Invalid ecommerce GSTIN. |
Enter a valid GSTIN. |
2197 |
Ecommerce GSTIN is required for ecommerce transactions. |
Verify e-commerce GSTIN in the transaction and generated e-document. GSTIN is required for e-commerce operators. |
2199 |
Invalid HSN. |
Verify the HSN code for the item in the transaction and generated e-document. |
2200 |
Invalid state code {0} 1 in dispatch details or ship details |
Verify the state code in the location and shipping details in the transaction and generated e-document. |
2201 |
Invalid port code. |
Verify the port code in the transaction and generated e-document. |
2202 |
Invalid country code. |
Verify the country code in the transaction and generated e-document. |
2203 |
Invalid foreign currency. |
Verify the currency code in the transaction and generated e-document. |
2206 |
You must enter Ship To details. |
Verify the Ship To details in the transaction or generated e-document. |
2207 |
You must enter Dispatch From details. |
Verify the Dispatch From details in the transaction or generated e-document. |
2208 |
You must enter Export details. |
Verify the export details in the transaction or generated e-document. |
2209 |
You must enter Ship details and Dispatch details. |
Verify the ship and dispatch details in the transaction or generated e-document. |
2210 |
You must remove the original invoice number for the invoice type document. |
Verify the reference number in the transaction and generated e-document. |
2211 |
Supplier GSTIN and buyer GSTIN cannot be the same. |
Verify the subsidiary and customer tax registration number in the transaction and generated e-document. |
2212 |
The recipient GSTIN cannot be URP for supply type {0} 1 |
Verify the customer tax registration number in the transaction and generated e-document. |
2213 |
The supplier GSTIN cannot be URP. |
Verify the subsidiary or vendor tax registration number in the transaction and generated e-document. For this supply type, it can't be Unregistered Person (URP). |
2214 |
GSTIN is required For -{0} 1 |
Verify the GSTIN in the transaction and generated e-document. |
2215 |
PIN Code and State Code are required -{0} 1 |
Verify the PIN code and state code in the transaction and generated e-document. |
2216 |
Trade Name is required -{0} 1 |
Verify the trade name in the transaction and generated e-document. |
2217 |
Location is required -{0} 1 |
Verify the city in the transaction and generated e-document. |
2218 |
Check the transaction date or date format. The date must be in DD/MM/YYYY format and same as the current date. |
Verify the transaction date and its format in the transaction and generated e-document. |
2219 |
The start date must be older than or same as the end date. |
Verify the start date and end date in the transaction and generated e-document. |
2220 |
The total discount value cannot be equal to or greater than the total invoice value. |
Verify the discount value and transaction total in the transaction and generated e-document. |
2222 |
StateCess Rate is incorrect for HSN -{0} 1 |
Verify the state Cess rate in the transaction and generated e-document. |
2223 |
StateCess is required for HSN -{0} 1 |
Verify the state Cess in the transaction and generated e-document. |
2225 |
Incorrect document date format. Enter the date inDD/MM/YYYY format. |
Verify the start date and end date in the transaction and generated e-document. |
2226 |
You are not authorized to retrieve details for this Invoice Reference Number (IRN). |
Verify the login ID you used to retrieve details for the IRN. |
2227 |
SGST and CGST Amounts should be equal for HSN -{0} 1 |
Verify the CGST and SGST amounts for this HSN code in the transaction and generated e-document. |
2228 |
Items list cannot be empty. |
Verify the items in the transaction and generated e-document. |
2229 |
Recipient POS should be other country(96) incase of transaction -{0} 1 |
Verify the state code of place of supply (POS) in the transaction and the generated e-document. If POS is outside the country, the code should be 96. |
2230 |
Cannot cancel the Invoice Reference Number (IRN) because E-Way Bill for this invoice has already been generated. To cancel the IRN, cancel the E-Way Bill. |
Cancel the E-Way Bill, then try canceling the IRN. |
2231 |
Cannot generate the e-document because registration type of the supplier GSTIN is SEZ. |
Verify the supplier registration type and the GSTIN in the transaction and the generated e-document. |
2232 |
POS should be other country(code: 96 ) for {0} 1 transaction |
Verify the state code of place of supply (POS) in the transaction and the generated e-document. If POS is outside the country, the code should be 96. |
2233 |
You cannot have duplicate item serial numbers. |
Verify the serial number of the items in the generated e-document. |
2234 |
Invalid SGST and CGST Amounts for HSN -{0} 1. |
Verify the CGST and SGST amounts for this HSN code in the transaction and the generated e-document. |
2235 |
IGST amount given with HSN -{0} 1 is Invalid |
Verify the IGST amount for this HSN code in the transaction and the generated e-document. |
2236 |
In case of export transactions, the ‘Ship-To’ address should be of the place or port from where the goods are being exported. |
Verify the shipping details in the transaction and the generated e-document. |
2237 |
CGST and SGST amounts are not applicable because the buyer is registered under SEZ. |
Verify the customer tax registration type and the tax types in the transaction. |
2238 |
Quantity is required for HSN -{0} 1 |
Verify or enter the quantity for this HSN code in the transaction. |
2239 |
Unit is required for HSN -{0} 1 |
Verify or enter the item unit for this HSN code in the transaction. |
2240 |
Invalid GST rate for HSN -{0} 1 |
Verify the GST rate for this HSN code in the transaction. |
2241 |
Enter CGST and SGST amounts because this is an intrastate transaction. |
Verify the tax types and classification of supply for this HSN code in the transaction. |
2242 |
Recipient POS should not be Other Country(code -96) incase of transaction type {0} 1 |
Verify the place of supply in the transaction and the generated e-document. |
2243 |
POS should be valid state for {0} 1 transaction |
Verify the state code for place of supply in the transaction and the generated e-document. |
2244 |
Recipient PIN code is required for transaction -{0} 1 |
Verify the PIN code for this transaction. |
2245 |
For B2B transactions, the POS and Shipping_To_State_Code must be the same. |
Verify the state code for shipping details and place of supply in the transaction and the generated e-document. |
2246 |
Recipient cannot be SEZ for -{0} 1 transaction |
For this customer registration type, it can’t be SEZ. |
2247 |
Recipient should be SEZ for transaction {0} 1 |
Make sure the customer registration type is SEZ for this transaction. |
2248 |
For exports, the buyer type must be URP. |
Make sure the customer registration type is Unregistered and GSTIN is URP. |
2249 |
For interstate transaction, the supply cannot contain both goods and services. Verify the subsidiary state, place of supply, and the India tax nature of items in the transaction. |
Make sure the India tax nature of items in a transaction isn’t both goods and services. Also check place of supply and subsidiary state. |
2251 |
To generate an E-Way Bill, at least one item in the invoice must be of type Goods. |
Make sure at least one item’s India tax nature is Goods. |
2252 |
Cannot generate an e-way bill for the document types: debit note, credit note, and services. |
Verify the transaction type and India tax nature of items. E-Way Bill doesn’t apply to debit note, credit note, or services. |
2253 |
When the transportation mode is road, vehicle number and type are required. |
If transportation mode is road, vehicle type and number are required. Check in the transaction and generated e-document. |
2254 |
When the transportation mode is other than road,transport document number and date are required. |
If transportation mode isn’t road, vehicle type and number are still required. Check in the transaction and generated e-document. |
2255 |
The requested payload is empty. |
Verify the requested payload and try again. |
2257 |
Invalid login credentials. |
Verify your login credentials and try again. |
2258 |
State code in supplier tax registration number and address do not match. |
Make sure the state code in the transaction matches the code in the subsidiary’s or supplier’s tax registration number. |
2259 |
Invalid supplier state code |
Verify the subsidiary’s or supplier’s state code in the transaction and the generated e-document. |
2260 |
Invalid buyer state code |
Verify the customer’s or vendor’s state code in the transaction and the generated e-document. |
2261 |
Recipient state code should be other country(code: 96 ) for {0} 1 transaction |
If the customer’s location is outside the country, make sure the state code is set to 96. |
2262 |
When IGST is applicable on an intrastate transaction, the supplier state code and POS must be same. |
In the transaction and generated e-document, check if IGST applies, tax types, state code for supplier, and place of supply. |
2263 |
Invalid value in the IGSTonIntra field. Valid values of this field are Y and N. |
Make sure the field value is either Y or N in the generated e-document. |
2264 |
Thesum of the other charges of all the items in the invoice must be equal to the total other charges. |
Make sure the sum of other charges for all items matches the total Other Charges. |
2265 |
State code in customer tax registration number and address do not match. |
Make sure the state code in the address matches the code in the subsidiary’s or customer’s tax registration number. |
2266 |
Cess amount given with HSN -{0} 1 is invalid |
Verify the Cess amount for this HSN code. |
2267 |
State Cess amount given with HSN -{0} 1 is Invalid |
Verify the state Cess amount for this HSN code. |
4001 |
An error occurred when creating E-Way Bill. Please resend again. |
Verify the EWBDTLS section in the e-document and send it again. |
4002 |
E-way bill for this IRN already exists. |
The E-Way Bill is already generated. |
4003 |
Cannot find the requested Invoice Reference Number (IRN) details. |
Verify the IRN you requested and try again. |
4004 |
An error occurred when retrieving E-Way Bill. Please try again. |
Try retrieving the E-Way Bill details again. |
4005 |
Cannot find the requested E-Way Bill details. |
Verify the IRN you requested the E-Way Bill for, and its status. |
4006 |
Requesting parameter cannot be empty. |
Verify the payload and try again. |
4007 |
Cannot find the requested E-Way Bill details. |
Verify the IRN you requested the E-Way Bill for, and its status. |
4008 |
Invalid E-Way Bill number. |
Verify the E-Way Bill number. |
4009 |
To generate an E-Way Bill, at least one item in the invoice must be of type Goods. |
Make sure at least one item’s India tax nature is Goods. |
4010 |
Cannot generate an E-Way Bill for the document types: debit note, credit note, and services. |
Verify the transaction type and India tax nature of items. E-Way Bill doesn’t apply to Debit Note, Credit Note, or Services. |
4011 |
When the transportation mode is Road, vehicle number and type are required. |
If transportation mode is road, vehicle type and number are required. Check in the transaction and generated e-document. |
4012 |
When the transportation mode is other than road, transport document number and date are required. |
If transportation mode isn’t road, make sure Transport Doc No. and Transport Date are filled in both the transaction and generated e-document. |
4013 |
The distance between the pin codes of the subsidiary and the customer is greater than the acceptable limit. |
Verify the subsidiary’s and customer’s PIN codes and the distance between them. |
4014 |
Invalid vehicle number. |
Verify the vehicle number in the transaction and the generated e-document. |
4015 |
EWayBill will not be generated for blocked User -{0} 1 |
Make sure the user logged into the Invoice Registration Portal (IRP) isn’t blocked on the E-Way Bill portal. |
4016 |
The transport document date cannot be later than the current date. |
Check the transport document date in the transaction and the generated e-document. The date can’t be later than the current date. |
4017 |
Incorrect date format. Enter the date in DD/MM/YYYY format. |
Verify the date and its format in the transaction and the generated e-document. The date must be in DD/MM/YYYY format. |
4018 |
Invalid transporter ID. |
Verify the transporter ID in the transaction and the generated e-document. |
4019 |
To generate Part A of E-Way Bill, enter the transporter ID. |
Verify the transporter ID in the transaction and the generated e-document. This ID is required to generate Part A of the E-Way Bill. |
4020 |
Invalid vehicle type. Valid values of vehicle type are O and R. |
Make sure the Vehicle Type field is set to either Regular or ODC in the transaction and the generated e-document. |
4021 |
The transporter's document date cannot be older than the invoice date. |
Make sure the transport date isn’t older than the invoice date in the transaction and the generated e-document. |
4022 |
When the transportation mode is Road, vehicle number and type are required. |
Make sure Vehicle Type and Vehicle No. are filled in the transaction and generated e-document. These values are required for road transportation mode. |
4023 |
When transportation mode is other than road, transport document date is required. |
Make sure transport date is present in the transaction and generated e-document. This is required when transportation mode isn’t road. |
4024 |
When transportation mode is other than road, the vehicle type must not be ODC. |
If transportation mode isn’t road, make sure vehicle type isn’t ODC in the transaction and generated e-document. |
4025 |
Invalid user ID. |
Verify the user ID and try again. |
4026 |
Duplicate EwayBill for document number - ({0} 1) |
Verify the E-Way Bill details for this the document number. |
4027 |
To generate Part A of E-Way Bill, provide transporter ID. |
Verify the transporter ID in the transaction and the generated e-document. This ID is required to generate Part A of the E-Way Bill. |
4028 |
Enter the transport mode. |
Verify the transportation mode and try again. This value is required if vehicle number or transport document number is present in the transaction. |
{0} 1– These variables will show data that matches the error message, such as the document number, HSN code, or transaction ID. |
Related Topics
- Electronic Invoicing Components for India
- Electronic Invoicing Administrator Guide
- Electronic Invoicing User Guide
- Electronic Invoicing Templates
-
Electronic Invoicing for India Overview