Electronic Invoice Processing Errors

The following table lists the e-document processing errors along with their solution. To view any processing errors, go to the E-Document Audit Trail subtab in a transaction record.

Error Code	Message on E-Document Audit Trail	Solution
101	Invoice already exists on the Invoice Registration Portal (IRP) portal.	Verify the transaction record and then try again.
201	The user ID is not registered or signed up for e-invoice. Enter a valid user ID.	Enter a valid user ID.
500	Please contact ClearTax help desk.	Contact ClearTax help desk and provide them with the error ID.
2139	An error has occurred when creating the invoice on the Invoice Registration Portal (IRP). Please try again.	Try to send the invoice again.
2140	An error has occurred when validating the invoice on the Invoice Registration Portal (IRP). Please try again.	Please try sending the invoice again.
2141	An error has occurred when cancelling the invoice on the Invoice Registration Portal (IRP). Please try again.	Try to cancel the invoice again.
2142	Could not complete the request due to incomplete request parameters. Verify the sending method configuration.	Verify the sending method configuration.
2143	The invoice does not belong to the user's GSTIN. Verify the supplier's or sender's GSTIN and login GSTIN.	Verify the supplier's or sender's GSTIN and login GSTIN.
2144	Incorrect transaction date format. Enter the date in DD/MM/YYYY format.	Verify the transaction date format. It must be in DD/MM/YYYY format.
2145	Invalid Invoice Reference Number (IRN). Enter the correct IRN.	Enter the correct Invoice Reference Number (IRN).
2146	Could not create IRN. Please try again.	Try to send the e-document again.
2147	Could not sign the invoice. Please try again.	Try to send the e-document.
2148	Invoice details for the requested Invoice Reference Number (IRN) are not available with GSTIN. Enter a valid IRN.	Enter a valid Invoice Reference Number (IRN) and try again.
2149	Invoice already exists on the Invoice Registration Portal (IRP) portal.	Try to send a new invoice.
2150	An invoice with this Invoice Reference Number (IRN) already exists.	Create a new invoice.
2154	Invoice details for the requested Invoice Reference Number (IRN) are not available with GSTIN. Enter a valid IRN.	Enter a valid Invoice Reference Number (IRN) and try again.
2155	Supplier GSTIN is missing in the e-document. Enter the supplier GSTIN and try again.	Enter the supplier GSTIN and try again.
2156	Incorrect date format. Enter the date in DD/MM/YYYY format.	Verify the start date format of the transaction. It must be in DD/MM/YYYY format.
2157	Incorrect date format. Enter the date in DD/MM/YYYY format.	Verify the end date format of the transaction. It must be in DD/MM/YYYY format.
2159	Invalid value in the Reverse Charge Applicable field. If reverse charge is applicable enter Y, else enter N.	If reverse charge is applicable enter Y, else enter Null.
2161	Invalid value in the Document Type field. Valid values of this field are INV, CRN, and DBN.	Valid values of this field are INV, CRN, and DBN.
2162	Reverse charge is applicable only for B2B invoices. Verify tax codes and the vendor or customer registration type in the transaction.	Verify tax codes and the vendor or customer registration type in the transaction.
2163	Invalid transaction date. The transaction date must be older than or same as the current date.	Verify the transaction date in the generated e-document.
2169	Invalid GSTIN. GSTIN used to log in must match supplier or ecommerce GSTIN.	Verify the login GSTIN. It cannot be the same as the buyer GSTIN.
2171	For deemed exports, buyer GSTIN cannot be Unregistered Person (URP). Verify supply type code and buyer GSTIN. When supply type is DEXP, buyer GSTIN cannot be URP.	Verify supply type code and buyer GSTIN. When supply type is DEXP, buyer GSTIN cannot be URP.
2172	For intra state transaction IGST Amounts are not applicable for item -{0}¹ ,Only Cgst and Sgst Amounts are applicable.	Verify the tax code and tax types in the transaction and the generated e-document.
2173	You have exceeded the maximum number (1000) of line items allowed per invoice.	Verify the number of items in the transaction and the generated e-document. The maximum number of items allowed per invoice is 1000.
2174	For inter state transaction, CGST and SGST Amounts are not applicable for item - {0} ¹, only Igst Amounts are Applicable	Verify the tax code and tax types in the transaction and the generated e-document.
2176	Invalid HSN code(s)-{0} ¹	Enter a valid HSN code.
2177	Invalid item unit code(s)-{0} ¹	Enter a valid item unit code.
2178	Incorrect PIN code.	Enter a valid PIN code.
2179	Invalid (CGGT, IGST, SGST) amount. Check the tax rates.	Verify the tax rates in the transaction record.
2180	For export transaction CGST and SGST Amounts are not allowed for item -{0} ¹	Verify the tax code and tax types in the transaction and the generated e-document. For exports, they must be IGST.
2181	Intrastate transaction is not allowed for export transaction	Verify the tax code and tax types in the transaction and the generated e-document. For exports, they must be IGST.
2182	The sum of the taxable value of all the items in the invoice must be equal to the total taxable value.	Verify the accumulated tax basis in the transaction and the generated e-document.
2183	The sum of the SGST value of all the items in the invoice must be equal to the total SGST value.	Verify the accumulated SGST value in the transaction and the generated e-document.
2184	The sum of the CGST value of all the items in the invoice must be equal to the total CGST value.	Verify the accumulated CGST values in the transaction and generated e-document.
2185	The sum of the IGST value of all the items in the invoice must be equal to the total IGST value.	Verify the accumulated IGST value in the transaction and the generated e-document.
2186	The sum of the cess value of all the items in the invoice must be equal to the total cess value.	Verify the accumulated Cess values in the transaction and the generated e-document.
2187	The sum of the state cess value of all the items in the invoice must be equal to the total state cess value.	Check for the accumulated state cess value in the transaction and the generated e-document.
2188	The sum of the non advol cess value of all the items in the invoice must be equal to the total non advol cess value.	Verify the accumulated non advol cess value in the transaction and the generated e-document.
2189	Incorrect total invoice value.	Check for the Total invoice value of the transaction and generated e-document.
2190	The tax type applied in the transaction is incorrect.	Verify the Nature of transaction and tax type in the transaction and in the generated e-document.
2191	Enter original invoice number for credit or debit note transactions.	For debit and credit note transactions, enter the original invoice number.
2192	TotAmt value should be equal to (Qty * UnitPrice) for HSN {0} ¹	The formula to calculate total amount of items is Qty * UnitPrice. Verify the calculation.
2193	AssAmt value should be equal to (TotAmt -Discount) for HSN -{0} ¹	Verify the tax basis in the transaction and the generated e-document.
2194	Invalid total item value for HSN -{0} ¹	Verify the total value in the transaction and the generated e-document.
2195	Invalid ecommerce GSTIN.	Enter a valid GSTIN.
2197	Ecommerce GSTIN is required for ecommerce transactions.	Verify ecommerce GSTIN in the transaction and the generated e-document. GSTIN is required for ecommerce operators.
2199	Invalid HSN.	Verify the HSN code for the item in the transaction and the generated e-document.
2200	Invalid state code {0} ¹ in dispatch details or ship details	Verify the state code entered in the location and shipping details in the transaction and in the generated e-document.
2201	Invalid port code.	Verify the port code in the transaction and the generated e-document.
2202	Invalid country code.	Verifythe country code in the transaction and the generated e-document.
2203	Invalid foreign currency.	Verify the currency code in the transaction and the generated e-document.
2206	You must enter Ship To details.	Verify the Ship To details in the transaction or in the generated e-document.
2207	You must enter Dispatch From details.	Verify the Dispatch From details in the transaction or in the generated e-document.
2208	You must enter Export details.	Verify the export details in the transaction or in the generated e-document.
2209	You must enter Ship details and Dispatch details.	Verify the ship and dispatch details in the transaction or in the generated e-document.
2210	You must remove the original invoice number for the invoice type document.	Verify the reference number in the transaction and in the generated e-document.
2211	Supplier GSTIN and buyer GSTIN cannot be the same.	Verify the subsidiary and customer tax registration number in the transaction and in the generated e-document.
2212	The recipient GSTIN cannot be URP for supply type {0} ¹	Verify the customer tax registration number in the transaction and the generated e-document.
2213	The supplier GSTIN cannot be URP.	Verify the subsidiary or vendor tax registration number in the transaction and in the generated e-document. For this supply type, it cannot be Unregistered Person (URP).
2214	GSTIN is required For -{0} ¹	Verify the GSTIN in the transaction and in the generated e-document.
2215	PIN Code and State Code are required - {0} ¹	Verify the PIN code and state code in the transaction and in the generated e-document.
2216	Trade Name is required -{0} ¹	Verify the trade name in the transaction and in the generated e-document.
2217	Location is required -{0} ¹	Verify the city in the transaction and in the generated e-document.
2218	Check the transaction date or date format. The date must be in DD/MM/YYYY format and same as the current date.	Verify the transaction date and its format in the transaction and in the generated e-document.
2219	The start date must be older than or same as the end date.	Verify the start date and end date in the transaction and in the generated e-document.
2220	The total discount value cannot be equal to or greater than the total invoice value.	Verify the discount value and transaction total in the transaction and in the generated e-document.
2222	StateCess Rate is incorrect for HSN -{0} ¹	Verify the state cess rate in the transaction and in the generated e-document.
2223	StateCess is required for HSN -{0} ¹	Verify the state cess in the transaction and in the generated e-document.
2225	Incorrect document date format. Enter the date in DD/MM/YYYY format.	Verify the start date and end date in the transaction and in the generated e-document.
2226	You are not authorized to retrieve details for this Invoice Reference Number (IRN).	Verify the login ID used to retrieve details for the IRN.
2227	SGST and CGST Amounts should be equal for HSN -{0} ¹	Verify the CGST and SGST amount for this HSN code in the transaction and in the generated e-document.
2228	Items list cannot be empty.	Verify the items in the transaction and in the generated e-document.
2229	Recipient POS should be other country(96) incase of transaction -{0} ¹	Verify the state code of place of supply (POS) in the transaction and in the generated e-document. If POS lies outside the country, the code is 96.
2230	Cannot cancel the Invoice Reference Number (IRN) because E-Way Bill for this invoice has already been generated. To cancel the IRN, cancel the E-Way Bill.	Cancel the E-Way Bill and then try to cancel the IRN.
2231	Cannot generate the e-document because registration type of the supplier GSTIN is SEZ.	Verify the supplier registration type and the GSTIN in the transaction and in the generated e-document.
2232	POS should be other country(code: 96 ) for {0} ¹ transaction	Verify the state code of place of supply (POS) in the transaction and in the generated e-document. If POS lies outside the country, the code is 96.
2233	You cannot have duplicate item serial numbers.	Verify the serial number of the items in the generated e-document.
2234	Invalid SGST and CGST Amounts for HSN -{0} ¹.	Verify the CGST and SGST amount for this HSN code in the transaction and in the generated e-document.
2235	IGST amount given with HSN -{0} ¹ is Invalid	Verify the IGST amount for this HSN code in the transaction and in the generated e-document.
2236	In case of export transactions, the ‘Ship-To’ address should be of the place or port from where the goods are being exported.	Verify the shipping details in the transaction and in the generated e-document.
2237	CGST and SGST amounts are not applicable because the buyer is registered under SEZ.	Verify the customer tax registration type and the tax types in the transaction.
2238	Quantity is required for HSN -{0} ¹	Verify or enter quantity for this HSN code in the transaction.
2239	Unit is required for HSN -{0} ¹	Verify or enter item unit for this HSN code in the transaction.
2240	Invalid GST rate for HSN -{0} ¹	Verify the GST rate for this HSN code in the transaction.
2241	Enter CGST and SGST amounts because this is an intrastate transaction.	Verify the tax types and classification of supply for this HSN code in the transaction.
2242	Recipient POS should not be Other Country(code -96) incase of transaction type {0} ¹	Verify the place of supply in the transaction and the generated e-document.
2243	POS should be valid state for {0} ¹ transaction	Verify the place of supply’s state code in the transaction and in the generated e-document.
2244	Recipient PIN code is required for transaction -{0} ¹	Verify the PIN code for this transaction.
2245	For B2B transactions, the POS and Shipping_To_State_Code must be the same.	Verify the state code of shipping details and place of supply in the transaction and in the generated e-document.
2246	Recipient cannot be SEZ for - {0} ¹ transaction	Verify for the Customer registration type, this cannot be SEZ.
2247	Recipient should be SEZ for transaction {0} ¹	Verify that the customer registration type is SEZ for this transaction.
2248	For exports, the buyer type must be URP.	Verify the following: Customer Registration Type – Unregistered GSTIN – URP.
2249	For interstate transaction, the supply cannot contain both goods and services. Verify the subsidiary state, place of supply, and the India tax nature of items in the transaction.	Verify the following: India tax nature of items in a transaction cannot be both goods and services. Place of Supply Subsidiary State.
2251	To generate an E-Way Bill, at least one item in the invoice must be of type Goods.	Verify that the India tax nature of at least of the items is Goods.
2252	Cannot generate an e-way bill for the document types: debit note, credit note, and services.	Verify the transaction type and India tax nature of items in the transaction. E-Way Bill is not applicable for the following: Transaction Type – Debit Note and Credit Note. India Tax Nature – Services.
2253	When the transportation mode is road, vehicle number and type are required.	When transportation mode is road, vehicle type and number are required fields. Verify in the transaction and in the generated e-document.
2254	When the transportation mode is other than road, transport document number and date are required.	When transportation mode is other than road, vehicle type and number are required fields. Verify in the transaction and in the generated e-document.
2255	The requested payload is empty.	Verify the requested payload and try again.
2257	Invalid login credentials.	Verify the login credentials and try again.
2258	State code in supplier tax registration number and address do not match.	Verify that the state code in the transaction matches with the code in the tax registration number of the subsidiary or supplier.
2259	Invalid supplier state code	Verify the subsidiary’s or supplier’s state code in the transaction and the generated e-document.
2260	Invalid buyer state code	Verify the customer’s or vendor’s state code in the transaction and the generated e-document.
2261	Recipient state code should be other country(code: 96 ) for {0} ¹ transaction	Verify that the customer state code selected is 96 when the customer’s location lies outside the country.
2262	When IGST is applicable on an intrastate transaction, the supplier state code and POS must be same.	Verify the following in the transaction and in the generated e-document: If IGST is applicable. Tax types State code of the supplier and place of supply.
2263	Invalid value in the IGSTonIntra field. Valid values of this field are Y and N.	Verify that the value of the field is either Y or N in the generated e-document.
2264	The sum of the other charges of all the items in the invoice must be equal to the total other charges.	Verify that the sum of the other charges of all the items in the invoice is equal to the total Other Charges.
2265	State code in customer tax registration number and address do not match.	Verify that the state code in the address matches with the code in the tax registration number of the subsidiary or customer.
2266	Cess amount given with HSN -{0}¹ is invalid	Verify the cess amount for this HSN code.
2267	State Cess amount given with HSN -{0} ¹ is Invalid	Verify the state cess amount for this HSN code.
4001	An error occurred when creating E-Way Bill. Please resend again.	Verify the EWBDTLS section in the e-document and send again.
4002	E-way bill for this IRN already exists.	E-Way Bill is already generated.
4003	Cannot find the requested Invoice Reference Number (IRN) details.	Verify the IRN requested for and try again.
4004	An error occurred when retrieving E-Way Bill. Please try again.	Try to retrieve the E-Way Bill details again.
4005	Cannot find the requested E-Way Bill details.	Verify the IRN for which E-Way Bill is requested and the E-Way Bill status.
4006	Requesting parameter cannot be empty.	Verify the payload and try again.
4007	Cannot find the requested E-Way Bill details.	Verify the IRN for which E-Way Bill is requested and the E-Way Bill status.
4008	Invalid E-Way Bill number.	Verify the E-Way Bill number.
4009	To generate an E-Way Bill, at least one item in the invoice must be of type Goods.	Verify the India tax nature of the items in the transaction. At least one of them must be of type Goods.
4010	Cannot generate an E-Way Bill for the document types: debit note, credit note, and services.	Verify the transaction type and India tax nature of items in the transaction. E-Way Bill is not applicable for the following: Transaction Type – Debit Note and Credit Note. India Tax Nature – Services.
4011	When the transportation mode is Road, vehicle number and type are required.	When transportation mode is road, vehicle type and number are required fields. Verify in the transaction and in the generated e-document.
4012	When the transportation mode is other than road, transport document number and date are required.	Verify the following in the transaction and in the generated e-document: Transportation Mode Transport Doc No. Transport Date . When transportation mode is other than road, transport document number and date are required fields.
4013	The distance between the pin codes of the subsidiary and the customer is greater than the acceptable limit.	Verify the subsidiary’s and customer’s PIN code and also the distance between them.
4014	Invalid vehicle number.	Verify the vehicle number in the transaction and in the generated e-document.
4015	EWayBill will not be generated for blocked User -{0} ¹	Make sure the user that is logged in the Invoice Registration Portal (IRP) is not blocked on the E-Way Bill portal.
4016	The transport document date cannot be later than the current date.	Verify the transport document date in the transaction and in the generated e-document. The date cannot be later than the current date.
4017	Incorrect date format. Enter the date in DD/MM/YYYY format.	Verify the date and its format in the transaction and the generated e-document. The date must be in DD/MM/YYYY format.
4018	Invalid transporter ID.	Verify the Transporter ID in the transaction and in the generated e-document.
4019	To generate Part A of E-Way Bill, enter the transporter ID.	Verify the Transporter ID in the transaction and in the generated e-document. This field is required for generating Part A of the E-Way Bill.
4020	Invalid vehicle type. Valid values of vehicle type are O and R.	Verify that the Vehicle Type field value is set to either Regular or ODC in the transaction and the generated e-document.
4021	The transporter's document date cannot be older than the invoice date.	Verify that the Transport Date is not older than the invoice date in the transaction and in the generated e-document.
4022	When the transportation mode is Road, vehicle number and type are required.	Verify that Vehicle Type and Vehicle No. are present in the transaction and in the generated e-document. These are required fields when transportation mode is Road.
4023	When transportation mode is other than road, transport document date is required.	Verify that Transport Date in present the transaction and in the generated e-document. This is a required field when transportation mode is not Road.
4024	When transportation mode is other than road, the vehicle type must not be ODC.	Verify that the vehicle type is not ODC in the transaction and the generated e-document when transportation mode is not road.
4025	Invalid user ID.	Verify the user ID and try again.
4026	Duplicate EwayBill for document number - ({0} ¹)	Verify the E-Way Bill details for this the document number.
4027	To generate Part A of E-Way Bill, provide transporter ID.	Verify the Transporter ID in the transaction and in the generated e-document. This field is required to generate Part A of the e-way bill.
4028	Enter the transport mode.	Verify the Transportation Mode and try again. This field is required if Vehicle Number or Transport Doc No. is present in the transaction.
{0}¹ – These are variables that will display data corresponding to the error message such as document number, HSN Code, or the transaction ID. .

Error Code

Message on E-Document Audit Trail

Solution

101

Invoice already exists on the Invoice Registration Portal (IRP) portal.

Verify the transaction record and then try again.

201

The user ID is not registered or signed up for e-invoice.

Enter a valid user ID.

500

Please contact ClearTax help desk.

Contact ClearTax help desk and provide them with the error ID.

2139

An error has occurred when creating the invoice on the Invoice Registration Portal (IRP). Please try again.

Try to send the invoice again.

2140

An error has occurred when validating the invoice on the Invoice Registration Portal (IRP). Please try again.

Please try sending the invoice again.

2141

An error has occurred when cancelling the invoice on the Invoice Registration Portal (IRP). Please try again.

Try to cancel the invoice again.

2142

Could not complete the request due to incomplete request parameters.

Verify the sending method configuration.

2143

The invoice does not belong to the user's GSTIN.

Verify the supplier's or sender's GSTIN and login GSTIN.

2144

Incorrect transaction date format. Enter the date in DD/MM/YYYY format.

Verify the transaction date format. It must be in DD/MM/YYYY format.

2145

Invalid Invoice Reference Number (IRN).

Enter the correct IRN.

Enter the correct Invoice Reference Number (IRN).

2146

Could not create IRN. Please try again.

Try to send the e-document again.

2147

Could not sign the invoice. Please try again.

Try to send the e-document.

2148

Invoice details for the requested Invoice Reference Number (IRN) are not available with GSTIN.

Enter a valid IRN.

Enter a valid Invoice Reference Number (IRN) and try again.

2149

Invoice already exists on the Invoice Registration Portal (IRP) portal.

Try to send a new invoice.

2150

An invoice with this Invoice Reference Number (IRN) already exists.

Create a new invoice.

2154

Invoice details for the requested Invoice Reference Number (IRN) are not available with GSTIN.

Enter a valid IRN.

Enter a valid Invoice Reference Number (IRN) and try again.

2155

Supplier GSTIN is missing in the e-document.

Enter the supplier GSTIN and try again.

2156

Incorrect date format. Enter the date in DD/MM/YYYY format.

Verify the start date format of the transaction. It must be in DD/MM/YYYY format.

2157

Incorrect date format. Enter the date in DD/MM/YYYY format.

Verify the end date format of the transaction. It must be in DD/MM/YYYY format.

2159

Invalid value in the Reverse Charge Applicable field.

If reverse charge is applicable enter Y, else enter N.

If reverse charge is applicable enter Y, else enter Null.

2161

Invalid value in the Document Type field.

Valid values of this field are INV, CRN, and DBN.

2162

Reverse charge is applicable only for B2B invoices.

Verify tax codes and the vendor or customer registration type in the transaction.

2163

Invalid transaction date.

The transaction date must be older than or same as the current date.

Verify the transaction date in the generated e-document.

2169

Invalid GSTIN.

GSTIN used to log in must match supplier or ecommerce GSTIN.

Verify the login GSTIN. It cannot be the same as the buyer GSTIN.

2171

For deemed exports, buyer GSTIN cannot be Unregistered Person (URP).

Verify supply type code and buyer GSTIN. When supply type is DEXP, buyer GSTIN cannot be URP.

2172

For intra state transaction IGST Amounts are not applicable for item -{0}¹ ,Only Cgst and Sgst Amounts are applicable.

Verify the tax code and tax types in the transaction and the generated e-document.

2173

You have exceeded the maximum number (1000) of line items allowed per invoice.

Verify the number of items in the transaction and the generated e-document. The maximum number of items allowed per invoice is 1000.

2174

For inter state transaction, CGST and SGST Amounts are not applicable for item - {0} ¹, only Igst Amounts are Applicable

Verify the tax code and tax types in the transaction and the generated e-document.

2176

Invalid HSN code(s)-{0} ¹

Enter a valid HSN code.

2177

Invalid item unit code(s)-{0} ¹

Enter a valid item unit code.

2178

Incorrect PIN code.

Enter a valid PIN code.

2179

Invalid (CGGT, IGST, SGST) amount. Check the tax rates.

Verify the tax rates in the transaction record.

2180

For export transaction CGST and SGST Amounts are not allowed for item -{0} ¹

Verify the tax code and tax types in the transaction and the generated e-document. For exports, they must be IGST.

2181

Intrastate transaction is not allowed for export transaction

Verify the tax code and tax types in the transaction and the generated e-document. For exports, they must be IGST.

2182

The sum of the taxable value of all the items in the invoice must be equal to the total taxable value.

Verify the accumulated tax basis in the transaction and the generated e-document.

2183

The sum of the SGST value of all the items in the invoice must be equal to the total SGST value.

Verify the accumulated SGST value in the transaction and the generated e-document.

2184

The sum of the CGST value of all the items in the invoice must be equal to the total CGST value.

Verify the accumulated CGST values in the transaction and generated e-document.

2185

The sum of the IGST value of all the items in the invoice must be equal to the total IGST value.

Verify the accumulated IGST value in the transaction and the generated e-document.

2186

The sum of the cess value of all the items in the invoice must be equal to the total cess value.

Verify the accumulated Cess values in the transaction and the generated e-document.

2187

The sum of the state cess value of all the items in the invoice must be equal to the total state cess value.

Check for the accumulated state cess value in the transaction and the generated e-document.

2188

The sum of the non advol cess value of all the items in the invoice must be equal to the total non advol cess value.

Verify the accumulated non advol cess value in the transaction and the generated e-document.

2189

Incorrect total invoice value.

Check for the Total invoice value of the transaction and generated e-document.

2190

The tax type applied in the transaction is incorrect.

Verify the Nature of transaction and tax type in the transaction and in the generated e-document.

2191

Enter original invoice number for credit or debit note transactions.

For debit and credit note transactions, enter the original invoice number.

2192

TotAmt value should be equal to (Qty * UnitPrice) for HSN {0} ¹

The formula to calculate total amount of items is Qty * UnitPrice. Verify the calculation.

2193

AssAmt value should be equal to (TotAmt -Discount) for HSN -{0} ¹

Verify the tax basis in the transaction and the generated e-document.

2194

Invalid total item value for HSN -{0} ¹

Verify the total value in the transaction and the generated e-document.

2195

Invalid ecommerce GSTIN.

Enter a valid GSTIN.

2197

Ecommerce GSTIN is required for ecommerce transactions.

Verify ecommerce GSTIN in the transaction and the generated e-document. GSTIN is required for ecommerce operators.

2199

Invalid HSN.

Verify the HSN code for the item in the transaction and the generated e-document.

2200

Invalid state code {0} ¹ in dispatch details or ship details

Verify the state code entered in the location and shipping details in the transaction and in the generated e-document.

2201

Invalid port code.

Verify the port code in the transaction and the generated e-document.

2202

Invalid country code.

Verifythe country code in the transaction and the generated e-document.

2203

Invalid foreign currency.

Verify the currency code in the transaction and the generated e-document.

2206

You must enter Ship To details.

Verify the Ship To details in the transaction or in the generated e-document.

2207

You must enter Dispatch From details.

Verify the Dispatch From details in the transaction or in the generated e-document.

2208

You must enter Export details.

Verify the export details in the transaction or in the generated e-document.

2209

You must enter Ship details and Dispatch details.

Verify the ship and dispatch details in the transaction or in the generated e-document.

2210

You must remove the original invoice number for the invoice type document.

Verify the reference number in the transaction and in the generated e-document.

2211

Supplier GSTIN and buyer GSTIN cannot be the same.

Verify the subsidiary and customer tax registration number in the transaction and in the generated e-document.

2212

The recipient GSTIN cannot be URP for supply type {0} ¹

Verify the customer tax registration number in the transaction and the generated e-document.

2213

The supplier GSTIN cannot be URP.

Verify the subsidiary or vendor tax registration number in the transaction and in the generated e-document.

For this supply type, it cannot be Unregistered Person (URP).

2214

GSTIN is required For -{0} ¹

Verify the GSTIN in the transaction and in the generated e-document.

2215

PIN Code and State Code are required - {0} ¹

Verify the PIN code and state code in the transaction and in the generated e-document.

2216

Trade Name is required -{0} ¹

Verify the trade name in the transaction and in the generated e-document.

2217

Location is required -{0} ¹

Verify the city in the transaction and in the generated e-document.

2218

Check the transaction date or date format. The date must be in DD/MM/YYYY format and same as the current date.

Verify the transaction date and its format in the transaction and in the generated e-document.

2219

The start date must be older than or same as the end date.

Verify the start date and end date in the transaction and in the generated e-document.

2220

The total discount value cannot be equal to or greater than the total invoice value.

Verify the discount value and transaction total in the transaction and in the generated e-document.

2222

StateCess Rate is incorrect for HSN -{0} ¹

Verify the state cess rate in the transaction and in the generated e-document.

2223

StateCess is required for HSN -{0} ¹

Verify the state cess in the transaction and in the generated e-document.

2225

Incorrect document date format. Enter the date in DD/MM/YYYY format.

Verify the start date and end date in the transaction and in the generated e-document.

2226

You are not authorized to retrieve details for this Invoice Reference Number (IRN).

Verify the login ID used to retrieve details for the IRN.

2227

SGST and CGST Amounts should be equal for HSN -{0} ¹

Verify the CGST and SGST amount for this HSN code in the transaction and in the generated e-document.

2228

Items list cannot be empty.

Verify the items in the transaction and in the generated e-document.

2229

Recipient POS should be other country(96) incase of transaction -{0} ¹

Verify the state code of place of supply (POS) in the transaction and in the generated e-document.

If POS lies outside the country, the code is 96.

2230

Cannot cancel the Invoice Reference Number (IRN) because E-Way Bill for this invoice has already been generated.

To cancel the IRN, cancel the E-Way Bill.

Cancel the E-Way Bill and then try to cancel the IRN.

2231

Cannot generate the e-document because registration type of the supplier GSTIN is SEZ.

Verify the supplier registration type and the GSTIN in the transaction and in the generated e-document.

2232

POS should be other country(code: 96 ) for {0} ¹ transaction

Verify the state code of place of supply (POS) in the transaction and in the generated e-document.

If POS lies outside the country, the code is 96.

2233

You cannot have duplicate item serial numbers.

Verify the serial number of the items in the generated e-document.

2234

Invalid SGST and CGST Amounts for HSN -{0} ¹.

Verify the CGST and SGST amount for this HSN code in the transaction and in the generated e-document.

2235

IGST amount given with HSN -{0} ¹ is Invalid

Verify the IGST amount for this HSN code in the transaction and in the generated e-document.

2236

In case of export transactions, the ‘Ship-To’ address should be of the place or port from where the goods are being exported.

Verify the shipping details in the transaction and in the generated e-document.

2237

CGST and SGST amounts are not applicable because the buyer is registered under SEZ.

Verify the customer tax registration type and the tax types in the transaction.

2238

Quantity is required for HSN -{0} ¹

Verify or enter quantity for this HSN code in the transaction.

2239

Unit is required for HSN -{0} ¹

Verify or enter item unit for this HSN code in the transaction.

2240

Invalid GST rate for HSN -{0} ¹

Verify the GST rate for this HSN code in the transaction.

2241

Enter CGST and SGST amounts because this is an intrastate transaction.

Verify the tax types and classification of supply for this HSN code in the transaction.

2242

Recipient POS should not be Other Country(code -96) incase of transaction type {0} ¹

Verify the place of supply in the transaction and the generated e-document.

2243

POS should be valid state for {0} ¹ transaction

Verify the place of supply’s state code in the transaction and in the generated e-document.

2244

Recipient PIN code is required for transaction -{0} ¹

Verify the PIN code for this transaction.

2245

For B2B transactions, the POS and Shipping_To_State_Code must be the same.

Verify the state code of shipping details and place of supply in the transaction and in the generated e-document.

2246

Recipient cannot be SEZ for - {0} ¹ transaction

Verify for the Customer registration type, this cannot be SEZ.

2247

Recipient should be SEZ for transaction {0} ¹

Verify that the customer registration type is SEZ for this transaction.

2248

For exports, the buyer type must be URP.

Verify the following:

Customer Registration Type – Unregistered
GSTIN – URP.

2249

For interstate transaction, the supply cannot contain both goods and services.

Verify the subsidiary state, place of supply, and the India tax nature of items in the transaction.

Verify the following:

India tax nature of items in a transaction cannot be both goods and services.
Place of Supply
Subsidiary State.

2251

To generate an E-Way Bill, at least one item in the invoice must be of type Goods.

Verify that the India tax nature of at least of the items is Goods.

2252

Cannot generate an e-way bill for the document types: debit note, credit note, and services.

Verify the transaction type and India tax nature of items in the transaction.

E-Way Bill is not applicable for the following:

Transaction Type – Debit Note and Credit Note.
India Tax Nature – Services.

2253

When the transportation mode is road, vehicle number and type are required.

When transportation mode is road, vehicle type and number are required fields. Verify in the transaction and in the generated e-document.

2254

When the transportation mode is other than road, transport document number and date are required.

When transportation mode is other than road, vehicle type and number are required fields. Verify in the transaction and in the generated e-document.

2255

The requested payload is empty.

Verify the requested payload and try again.

2257

Invalid login credentials.

Verify the login credentials and try again.

2258

State code in supplier tax registration number and address do not match.

Verify that the state code in the transaction matches with the code in the tax registration number of the subsidiary or supplier.

2259

Invalid supplier state code

Verify the subsidiary’s or supplier’s state code in the transaction and the generated e-document.

2260

Invalid buyer state code

Verify the customer’s or vendor’s state code in the transaction and the generated e-document.

2261

Recipient state code should be other country(code: 96 ) for {0} ¹ transaction

Verify that the customer state code selected is 96 when the customer’s location lies outside the country.

2262

When IGST is applicable on an intrastate transaction, the supplier state code and POS must be same.

Verify the following in the transaction and in the generated e-document:

If IGST is applicable.
Tax types
State code of the supplier and place of supply.

2263

Invalid value in the IGSTonIntra field.

Valid values of this field are Y and N.

Verify that the value of the field is either Y or N in the generated e-document.

2264

The sum of the other charges of all the items in the invoice must be equal to the total other charges.

Verify that the sum of the other charges of all the items in the invoice is equal to the total Other Charges.

2265

State code in customer tax registration number and address do not match.

Verify that the state code in the address matches with the code in the tax registration number of the subsidiary or customer.

2266

Cess amount given with HSN -{0}¹ is invalid

Verify the cess amount for this HSN code.

2267

State Cess amount given with HSN -{0} ¹ is Invalid

Verify the state cess amount for this HSN code.

4001

An error occurred when creating E-Way Bill. Please resend again.

Verify the EWBDTLS section in the e-document and send again.

4002

E-way bill for this IRN already exists.

E-Way Bill is already generated.

4003

Cannot find the requested Invoice Reference Number (IRN) details.

Verify the IRN requested for and try again.

4004

An error occurred when retrieving E-Way Bill. Please try again.

Try to retrieve the E-Way Bill details again.

4005

Cannot find the requested E-Way Bill details.

Verify the IRN for which E-Way Bill is requested and the E-Way Bill status.

4006

Requesting parameter cannot be empty.

Verify the payload and try again.

4007

Cannot find the requested E-Way Bill details.

Verify the IRN for which E-Way Bill is requested and the E-Way Bill status.

4008

Invalid E-Way Bill number.

Verify the E-Way Bill number.

4009

To generate an E-Way Bill, at least one item in the invoice must be of type Goods.

Verify the India tax nature of the items in the transaction. At least one of them must be of type Goods.

4010

Cannot generate an E-Way Bill for the document types: debit note, credit note, and services.

Verify the transaction type and India tax nature of items in the transaction.

E-Way Bill is not applicable for the following:

Transaction Type – Debit Note and Credit Note.
India Tax Nature – Services.

4011

When the transportation mode is Road, vehicle number and type are required.

When transportation mode is road, vehicle type and number are required fields. Verify in the transaction and in the generated e-document.

4012

When the transportation mode is other than road, transport document number and date are required.

Verify the following in the transaction and in the generated e-document:

Transportation Mode
Transport Doc No.
Transport Date .

When transportation mode is other than road, transport document number and date are required fields.

4013

The distance between the pin codes of the subsidiary and the customer is greater than the acceptable limit.

Verify the subsidiary’s and customer’s PIN code and also the distance between them.

4014

Invalid vehicle number.

Verify the vehicle number in the transaction and in the generated e-document.

4015

EWayBill will not be generated for blocked User -{0} ¹

Make sure the user that is logged in the Invoice Registration Portal (IRP) is not blocked on the E-Way Bill portal.

4016

The transport document date cannot be later than the current date.

Verify the transport document date in the transaction and in the generated e-document. The date cannot be later than the current date.

4017

Incorrect date format. Enter the date in DD/MM/YYYY format.

Verify the date and its format in the transaction and the generated e-document. The date must be in DD/MM/YYYY format.

4018

Invalid transporter ID.

Verify the Transporter ID in the transaction and in the generated e-document.

4019

To generate Part A of E-Way Bill, enter the transporter ID.

Verify the Transporter ID in the transaction and in the generated e-document. This field is required for generating Part A of the E-Way Bill.

4020

Invalid vehicle type. Valid values of vehicle type are O and R.

Verify that the Vehicle Type field value is set to either Regular or ODC in the transaction and the generated e-document.

4021

The transporter's document date cannot be older than the invoice date.

Verify that the Transport Date is not older than the invoice date in the transaction and in the generated e-document.

4022

When the transportation mode is Road, vehicle number and type are required.

Verify that Vehicle Type and Vehicle No. are present in the transaction and in the generated e-document.

These are required fields when transportation mode is Road.

4023

When transportation mode is other than road, transport document date is required.

Verify that Transport Date in present the transaction and in the generated e-document.

This is a required field when transportation mode is not Road.

4024

When transportation mode is other than road, the vehicle type must not be ODC.

Verify that the vehicle type is not ODC in the transaction and the generated e-document when transportation mode is not road.

4025

Invalid user ID.

Verify the user ID and try again.

4026

Duplicate EwayBill for document number - ({0} ¹)

Verify the E-Way Bill details for this the document number.

4027

To generate Part A of E-Way Bill, provide transporter ID.

Verify the Transporter ID in the transaction and in the generated e-document. This field is required to generate Part A of the e-way bill.

4028

Enter the transport mode.

Verify the Transportation Mode and try again. This field is required if Vehicle Number or Transport Doc No. is present in the transaction.

{0}¹ – These are variables that will display data corresponding to the error message such as document number, HSN Code, or the transaction ID. .

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