Electronic Invoice Processing Errors

101

Invoice already exists on the Invoice Registration Portal (IRP) portal.

Verify the transaction record and try again.

201

The user ID is not registered or signed up for e-invoice.

Enter a valid user ID.

Enter a valid user ID.

500

Please contact ClearTax help desk.

Contact the ClearTax help desk and give them the error ID.

2139

An error has occurred when creating the invoice on the Invoice Registration Portal (IRP). Please try again.

Try sending the invoice again.

2140

An error has occurred when validating the invoice on the Invoice Registration Portal (IRP). Please try again.

Try sending the invoice again.

2141

An error has occurred when cancelling the invoice on the Invoice Registration Portal (IRP). Please try again.

Try canceling the invoice again.

2142

Could not complete the request due to incomplete request parameters.

Verify the sending method configuration.

Verify your sending method configuration.

2143

The invoice does not belong to the user's GSTIN.

Verify the supplier's or sender's GSTIN and login GSTIN.

Verify the supplier's or sender's GSTIN and login GSTIN.

2144

Incorrect transaction date format. Enter the date in DD/MM/YYYY format.

Make sure the transaction date is in DD/MM/YYYY format.

2145

Invalid Invoice Reference Number (IRN).

Enter the correct IRN.

Enter the correct Invoice Reference Number (IRN).

2146

Could not create IRN. Please try again.

Try sending the e-document again.

2147

Could not sign the invoice. Please try again.

Try sending the e-document again.

2148

Invoice details for the requested Invoice Reference Number (IRN) are not available with GSTIN.

Enter a valid IRN.

Enter a valid Invoice Reference Number (IRN) and try again.

2149

Invoice already exists on the Invoice Registration Portal (IRP) portal.

Try sending a new invoice.

2150

An invoice with this Invoice Reference Number (IRN) already exists.

Create a new invoice.

2154

Invoice details for the requested Invoice Reference Number (IRN) are not available with GSTIN.

Enter a valid IRN.

Enter a valid Invoice Reference Number (IRN) and try again.

2155

Supplier GSTIN is missing in the e-document.

Enter the supplier GSTIN and try again.

Enter the supplier GSTIN and try again.

2156

Incorrect date format. Enter the date in DD/MM/YYYY format.

Make sure the start date is in DD/MM/YYYY format.

2157

Incorrect date format. Enter the date in DD/MM/YYYY format.

Make sure the end date is in DD/MM/YYYY format.

2159

Invalid value in the Reverse Charge Applicable field.

If reverse charge is applicable enter Y, else enter N.

If reverse charge applies, enter Y; otherwise, enter Null.

2161

Invalid value in the Document Type field.

Valid values of this field are INV, CRN, and DBN.

Valid values for this field are INV, CRN, and DBN.

2162

Reverse charge is applicable only for B2B invoices.

Verify tax codes and the vendor or customer registration type in the transaction.

Verify tax codes and the vendor or customer registration type in the transaction.

2163

Invalid transaction date.

The transaction date must be older than or same as the current date.

Verify the transaction date in the generated e-document.

2169

Invalid GSTIN.

GSTIN used to log in must match supplier or e-commerce GSTIN.

Make sure the login GSTIN isn’t the same as the buyer GSTIN.

2171

For deemed exports, buyer GSTIN cannot be Unregistered Person (URP).

Verify supply type code and buyer GSTIN. When supply type is DEXP, buyer GSTIN cannot be URP.

Verify the supply type code and buyer GSTIN. If the supply type is DEXP, the buyer GSTIN can’t be URP.

2172

For intrastate transaction IGST Amounts are not applicable for item – {0} ¹, only CGST and SGST amounts are applicable.

Verify the tax code and tax types in the transaction and generated e-document.

2173

You have exceeded the maximum number (1000) of line items allowed per invoice.

Make sure there are no more than 1000 items in the transaction or generated e-document.

2174

For inter state transaction, CGST and SGST Amounts are not applicable for item – {0} ¹, only IGST amounts are applicable.

Verify the tax code and tax types in the transaction and generated e-document.

2176

Invalid HSN code(s)-{0} ¹

Enter a valid HSN code.

2177

Invalid item unit code(s)-{0} ¹

Enter a valid item unit code.

2178

Incorrect PIN code.

Enter a valid PIN code.

2179

Invalid (CGGT, IGST, SGST) amount. Check the tax rates.

Verify the tax rates in the transaction record.

2180

For export transaction CGST and SGST Amounts are not allowed for item -{0} ¹

For exports, check the tax code and tax types—they must be IGST.

2181

Intrastate transaction is not allowed for export transaction

For exports, check the tax code and tax types—they must be IGST.

2182

The sum of the taxable value of all the items in the invoice must be equal to the total taxable value.

Verify the accumulated tax basis in the transaction and generated e-document.

2183

The sum of the SGST value of all the items in the invoice must be equal to the total SGST value.

Verify the accumulated SGST value in the transaction and generated e-document.

2184

The sum of the CGST value of all the items in the invoice must be equal to the total CGST value.

Verify the accumulated CGST value in the transaction and generated e-document.

2185

The sum of the IGST value of all the items in the invoice must be equal to the total IGST value.

Verify the accumulated IGST value in the transaction and generated e-document.

2186

The sum of the cess value of all the items in the invoice must be equal to the total cess value.

Verify the accumulated Cess values in the transaction and generated e-document.

2187

The sum of the state cess value of all the items in the invoice must be equal to the total state cess value.

Verify the accumulated state Cess value in the transaction and generated e-document.

2188

The sum of the non advol cess value of all the items in the invoice must be equal to the total non advol cess value.

Verify the accumulated Non Advol Cess value in the transaction and generated e-document.

2189

Incorrect total invoice value.

Verify the invoice value in the transaction and generated e-document.

2190

The tax type applied in the transaction is incorrect.

Verify the nature of transaction and tax type in the transaction and generated e-document.

2191

Enter original invoice number for credit or debit note transactions.

For debit and credit note transactions, enter the original invoice number.

2192

TotAmt value should be equal to (Qty * UnitPrice) for HSN {0} ¹

The total amount for items should be Qty * UnitPrice. Check your calculation.

2193

AssAmt value should be equal to (TotAmt -Discount) for HSN -{0} ¹

Verify the tax basis in the transaction and generated e-document.

2194

Invalid total item value for HSN -{0} ¹

Verify the total value in the transaction and generated e-document.

2195

Invalid ecommerce GSTIN.

Enter a valid GSTIN.

2197

Ecommerce GSTIN is required for ecommerce transactions.

Verify e-commerce GSTIN in the transaction and generated e-document. GSTIN is required for e-commerce operators.

2199

Invalid HSN.

Verify the HSN code for the item in the transaction and generated e-document.

2200

Invalid state code {0} ¹ in dispatch details or ship details

Verify the state code in the location and shipping details in the transaction and generated e-document.

2201

Invalid port code.

Verify the port code in the transaction and generated e-document.

2202

Invalid country code.

Verify the country code in the transaction and generated e-document.

2203

Invalid foreign currency.

Verify the currency code in the transaction and generated e-document.

2206

You must enter Ship To details.

Verify the Ship To details in the transaction or generated e-document.

2207

You must enter Dispatch From details.

Verify the Dispatch From details in the transaction or generated e-document.

2208

You must enter Export details.

Verify the export details in the transaction or generated e-document.

2209

You must enter Ship details and Dispatch details.

Verify the ship and dispatch details in the transaction or generated e-document.

2210

You must remove the original invoice number for the invoice type document.

Verify the reference number in the transaction and generated e-document.

2211

Supplier GSTIN and buyer GSTIN cannot be the same.

Verify the subsidiary and customer tax registration number in the transaction and generated e-document.

2212

The recipient GSTIN cannot be URP for supply type {0} ¹

Verify the customer tax registration number in the transaction and generated e-document.

2213

The supplier GSTIN cannot be URP.

Verify the subsidiary or vendor tax registration number in the transaction and generated e-document.

For this supply type, it can't be Unregistered Person (URP).

2214

GSTIN is required For -{0} ¹

Verify the GSTIN in the transaction and generated e-document.

2215

PIN Code and State Code are required -{0} ¹

Verify the PIN code and state code in the transaction and generated e-document.

2216

Trade Name is required -{0} ¹

Verify the trade name in the transaction and generated e-document.

2217

Location is required -{0} ¹

Verify the city in the transaction and generated e-document.

2218

Check the transaction date or date format. The date must be in DD/MM/YYYY format and same as the current date.

Verify the transaction date and its format in the transaction and generated e-document.

2219

The start date must be older than or same as the end date.

Verify the start date and end date in the transaction and generated e-document.

2220

The total discount value cannot be equal to or greater than the total invoice value.

Verify the discount value and transaction total in the transaction and generated e-document.

2222

StateCess Rate is incorrect for HSN -{0} ¹

Verify the state Cess rate in the transaction and generated e-document.

2223

StateCess is required for HSN -{0} ¹

Verify the state Cess in the transaction and generated e-document.

2225

Incorrect document date format. Enter the date inDD/MM/YYYY format.

Verify the start date and end date in the transaction and generated e-document.

2226

You are not authorized to retrieve details for this Invoice Reference Number (IRN).

Verify the login ID you used to retrieve details for the IRN.

2227

SGST and CGST Amounts should be equal for HSN -{0} ¹

Verify the CGST and SGST amounts for this HSN code in the transaction and generated e-document.

2228

Items list cannot be empty.

Verify the items in the transaction and generated e-document.

2229

Recipient POS should be other country(96) incase of transaction -{0} ¹

Verify the state code of place of supply (POS) in the transaction and the generated e-document.

If POS is outside the country, the code should be 96.

2230

Cannot cancel the Invoice Reference Number (IRN) because E-Way Bill for this invoice has already been generated.

To cancel the IRN, cancel the E-Way Bill.

Cancel the E-Way Bill, then try canceling the IRN.

2231

Cannot generate the e-document because registration type of the supplier GSTIN is SEZ.

Verify the supplier registration type and the GSTIN in the transaction and the generated e-document.

2232

POS should be other country(code: 96 ) for {0} ¹ transaction

Verify the state code of place of supply (POS) in the transaction and the generated e-document.

If POS is outside the country, the code should be 96.

2233

You cannot have duplicate item serial numbers.

Verify the serial number of the items in the generated e-document.

2234

Invalid SGST and CGST Amounts for HSN -{0} ¹.

Verify the CGST and SGST amounts for this HSN code in the transaction and the generated e-document.

2235

IGST amount given with HSN -{0} ¹ is Invalid

Verify the IGST amount for this HSN code in the transaction and the generated e-document.

2236

In case of export transactions, the ‘Ship-To’ address should be of the place or port from where the goods are being exported.

Verify the shipping details in the transaction and the generated e-document.

2237

CGST and SGST amounts are not applicable because the buyer is registered under SEZ.

Verify the customer tax registration type and the tax types in the transaction.

2238

Quantity is required for HSN -{0} ¹

Verify or enter the quantity for this HSN code in the transaction.

2239

Unit is required for HSN -{0} ¹

Verify or enter the item unit for this HSN code in the transaction.

2240

Invalid GST rate for HSN -{0} ¹

Verify the GST rate for this HSN code in the transaction.

2241

Enter CGST and SGST amounts because this is an intrastate transaction.

Verify the tax types and classification of supply for this HSN code in the transaction.

2242

Recipient POS should not be Other Country(code -96) incase of transaction type {0} ¹

Verify the place of supply in the transaction and the generated e-document.

2243

POS should be valid state for {0} ¹ transaction

Verify the state code for place of supply in the transaction and the generated e-document.

2244

Recipient PIN code is required for transaction -{0} ¹

Verify the PIN code for this transaction.

2245

For B2B transactions, the POS and Shipping_To_State_Code must be the same.

Verify the state code for shipping details and place of supply in the transaction and the generated e-document.

2246

Recipient cannot be SEZ for -{0} ¹ transaction

For this customer registration type, it can’t be SEZ.

2247

Recipient should be SEZ for transaction {0} ¹

Make sure the customer registration type is SEZ for this transaction.

2248

For exports, the buyer type must be URP.

Make sure the customer registration type is Unregistered and GSTIN is URP.

2249

For interstate transaction, the supply cannot contain both goods and services.

Verify the subsidiary state, place of supply, and the India tax nature of items in the transaction.

Make sure the India tax nature of items in a transaction isn’t both goods and services. Also check place of supply and subsidiary state.

2251

To generate an E-Way Bill, at least one item in the invoice must be of type Goods.

Make sure at least one item’s India tax nature is Goods.

2252

Cannot generate an e-way bill for the document types: debit note, credit note, and services.

Verify the transaction type and India tax nature of items. E-Way Bill doesn’t apply to debit note, credit note, or services.

2253

When the transportation mode is road, vehicle number and type are required.

If transportation mode is road, vehicle type and number are required. Check in the transaction and generated e-document.

2254

When the transportation mode is other than road,transport document number and date are required.

If transportation mode isn’t road, vehicle type and number are still required. Check in the transaction and generated e-document.

2255

The requested payload is empty.

Verify the requested payload and try again.

2257

Invalid login credentials.

Verify your login credentials and try again.

2258

State code in supplier tax registration number and address do not match.

Make sure the state code in the transaction matches the code in the subsidiary’s or supplier’s tax registration number.

2259

Invalid supplier state code

Verify the subsidiary’s or supplier’s state code in the transaction and the generated e-document.

2260

Invalid buyer state code

Verify the customer’s or vendor’s state code in the transaction and the generated e-document.

2261

Recipient state code should be other country(code: 96 ) for {0} ¹ transaction

If the customer’s location is outside the country, make sure the state code is set to 96.

2262

When IGST is applicable on an intrastate transaction, the supplier state code and POS must be same.

In the transaction and generated e-document, check if IGST applies, tax types, state code for supplier, and place of supply.

2263

Invalid value in the IGSTonIntra field.

Valid values of this field are Y and N.

Make sure the field value is either Y or N in the generated e-document.

2264

Thesum of the other charges of all the items in the invoice must be equal to the total other charges.

Make sure the sum of other charges for all items matches the total Other Charges.

2265

State code in customer tax registration number and address do not match.

Make sure the state code in the address matches the code in the subsidiary’s or customer’s tax registration number.

2266

Cess amount given with HSN -{0} ¹ is invalid

Verify the Cess amount for this HSN code.

2267

State Cess amount given with HSN -{0} ¹ is Invalid

Verify the state Cess amount for this HSN code.

4001

An error occurred when creating E-Way Bill. Please resend again.

Verify the EWBDTLS section in the e-document and send it again.

4002

E-way bill for this IRN already exists.

The E-Way Bill is already generated.

4003

Cannot find the requested Invoice Reference Number (IRN) details.

Verify the IRN you requested and try again.

4004

An error occurred when retrieving E-Way Bill. Please try again.

Try retrieving the E-Way Bill details again.

4005

Cannot find the requested E-Way Bill details.

Verify the IRN you requested the E-Way Bill for, and its status.

4006

Requesting parameter cannot be empty.

Verify the payload and try again.

4007

Cannot find the requested E-Way Bill details.

Verify the IRN you requested the E-Way Bill for, and its status.

4008

Invalid E-Way Bill number.

Verify the E-Way Bill number.

4009

To generate an E-Way Bill, at least one item in the invoice must be of type Goods.

Make sure at least one item’s India tax nature is Goods.

4010

Cannot generate an E-Way Bill for the document types: debit note, credit note, and services.

Verify the transaction type and India tax nature of items.

E-Way Bill doesn’t apply to Debit Note, Credit Note, or Services.

4011

When the transportation mode is Road, vehicle number and type are required.

If transportation mode is road, vehicle type and number are required.

Check in the transaction and generated e-document.

4012

When the transportation mode is other than road, transport document number and date are required.

If transportation mode isn’t road, make sure Transport Doc No. and Transport Date are filled in both the transaction and generated e-document.

4013

The distance between the pin codes of the subsidiary and the customer is greater than the acceptable limit.

Verify the subsidiary’s and customer’s PIN codes and the distance between them.

4014

Invalid vehicle number.

Verify the vehicle number in the transaction and the generated e-document.

4015

EWayBill will not be generated for blocked User -{0} ¹

Make sure the user logged into the Invoice Registration Portal (IRP) isn’t blocked on the E-Way Bill portal.

4016

The transport document date cannot be later than the current date.

Check the transport document date in the transaction and the generated e-document.

The date can’t be later than the current date.

4017

Incorrect date format. Enter the date in DD/MM/YYYY format.

Verify the date and its format in the transaction and the generated e-document.

The date must be in DD/MM/YYYY format.

4018

Invalid transporter ID.

Verify the transporter ID in the transaction and the generated e-document.

4019

To generate Part A of E-Way Bill, enter the transporter ID.

Verify the transporter ID in the transaction and the generated e-document.

This ID is required to generate Part A of the E-Way Bill.

4020

Invalid vehicle type. Valid values of vehicle type are O and R.

Make sure the Vehicle Type field is set to either Regular or ODC in the transaction and the generated e-document.

4021

The transporter's document date cannot be older than the invoice date.

Make sure the transport date isn’t older than the invoice date in the transaction and the generated e-document.

4022

When the transportation mode is Road, vehicle number and type are required.

Make sure Vehicle Type and Vehicle No. are filled in the transaction and generated e-document.

These values are required for road transportation mode.

4023

When transportation mode is other than road, transport document date is required.

Make sure transport date is present in the transaction and generated e-document.

This is required when transportation mode isn’t road.

4024

When transportation mode is other than road, the vehicle type must not be ODC.

If transportation mode isn’t road, make sure vehicle type isn’t ODC in the transaction and generated e-document.

4025

Invalid user ID.

Verify the user ID and try again.

4026

Duplicate EwayBill for document number - ({0} ¹)

Verify the E-Way Bill details for this the document number.

4027

To generate Part A of E-Way Bill, provide transporter ID.

Verify the transporter ID in the transaction and the generated e-document.

This ID is required to generate Part A of the E-Way Bill.

4028

Enter the transport mode.

Verify the transportation mode and try again.

This value is required if vehicle number or transport document number is present in the transaction.

{0} ¹– These variables will show data that matches the error message, such as the document number, HSN code, or transaction ID.