Logging into NetSuite for Mobile with Single Sign-on

To use Single Sign-on (SSO) with your app, first check with your administrator that SAML (Security Assertion Markup Language) has been enabled for your company. See SAML Single Sign-on for complete setup instructions. Ask your administrator to do the following:

• Add the Mobile Device Access and SAML Single Sign-on permissions to a custom role, and assign that custom role to you.

• Forward the Account ID to you. Administrators can find this at Setup > Company Information > Account ID.

  Note:

  Take note of the following:

  • If you are testing SSO in a Release Preview or Sandbox account, be sure to include all numbers and letters in the Account ID, for example, 2000201_RP.

  • NetSuite for Mobile does not support importing custom certificates that some SSO providers require.

If you use SAML SSO with Microsoft Entra and you experience issues, see Error when Logging into NetSuite For Mobile with SAML SSO.

General Notices