Quality Management Roles

NetSuite Quality Management SuiteApp roles are assigned to employees who need to view or edit specific data.

To inspect data on the Quality Management tablet interface, you must log in as a quality administrator, operator, or manager role. The Administrator or a custom role has read-only access within the tablet.

These roles and their permissions determine which features you can use in the Quality Management interface and what tasks you can do:

• Quality Administrator

• Quality Manager

• Quality Operator

For more information, see Assigning Roles to an Employee.

Quality Administrator

Quality administrators handle the initial setup of the NetSuite Quality Management SuiteApp and manage its ongoing administration.

The quality administrator completes these tasks:

• Define and edit quality inspections and specifications.

• Edit inspection queue priorities and assignments.

• Capture inspection data.

• Generate reports.

• Modify workflows.

Quality Manager

Quality managers make sure quality practices match company and industry policies, set and track quality priorities, lead responses to quality issues, and share improvement data. Administrators work with quality operators, planners, and plant managers to monitor inspections, align processes with business needs, capture inspection data, and check for conformance.

The quality manager handles these tasks:

• Edit inspection queue priorities and assignments.

• Identify production processes and capture inspection data.

• Generate and review reports to analyze production quality.

• Refer to historical quality inspection data to evaluate processes.

• Identify non-conformance to enable corrective actions.

• Can View SuiteScript files

Quality Operator

The quality operator is the person on the shop floor who records inspection data according to defined quality specifications. They enforce quality processes, collect inspection data, escalate quality failures, and implement new processes that result from quality issues. The quality operator works closely with shop-floor staff and the quality manager to identify a non-conformance during an inspection that should trigger defined corrective actions.

The quality operator handles these tasks:

• Can view required and pending production inspections.

• Capture inspection data.

• Record notes to support inspection findings.

• Use the tablet to capture photos to support inspection findings.

• Generate quality reports.

• Can View SuiteScript files

General Notices