Quality Management Roles

NetSuite Quality Management SuiteApp roles are assigned to employees who need to view or edit specific data.

To inspect data on the Quality Management tablet interface, you must log in as a quality administrator, a quality operator, or a quality manager role. The Administrator or custom role has read-only access within the tablet.

The following roles and their permissions determine which features are available in the Quality Management interface and the tasks that they can complete:

• Quality Administrator

• Quality Manager

• Quality Operator

For more information, see Assigning Roles to an Employee.

Quality Administrator

Quality administrators oversee the initial implementation of the NetSuite Quality Management SuiteApp and manages its ongoing administration.

The quality administrator completes the following tasks:

• Define and edit quality inspections and specifications.

• Edit inspection queue priorities and assignments.

• Capture inspection data.

• Generate reports.

• Modify workflows.

Quality Manager

Quality managers align quality practices to company and industry policies, assigns and monitors quality priorities, leads quality failure responses, and shares continuous improvement data. Administrators work with quality operators, planners, and plant managers, to monitor and enforce inspections, align processes with business needs, capture inspection data, and assess conformance.

The quality manager role completes the following tasks:

• Edit inspection queue priorities and assignments.

• Identify production processes and capture inspection data.

• Generate and review reports to analyze production quality.

• Refer to historical quality inspection data to evaluate processes.

• Identify non-conformance to enable corrective actions.

• Can View SuiteScript files

Quality Operator

The quality operator is the person on the shop floor who records inspection data according to defined quality specifications. They enforce quality processes, collect inspection data, escalate quality failures, and implement new processes that result from quality issues. The quality operator works closely with shop-floor staff and the quality manager to identify a non-conformance during an inspection that should trigger defined corrective actions.

The quality operator role completes the following tasks:

• Can view required and pending production inspections.

• Capture inspection data.

• Record notes to support inspection findings.

• use the tablet to capture photos to support inspection findings.

• Generate quality reports.

• Can View SuiteScript files

General Notices