Data Center-Specific Domains not Supported for SuiteAnalytics Connect
As of January 14, 2020, data center specific domains used for access to the Connect Service are not supported. Data center-specific domains are those that begin with odbcserver.
Account-specific domains have been supported by SuiteAnalytics Connect since June 19, 2019. After this support became available, we encouraged you to change the Connect Service host name to your account-specific domain in the connection attributes of the driver. However, users were still able to access the Connect Service using data center-specific domains.
On January, 14, 2020, data center-specific domains are not supported. If you have not changed the connection attributes, you will be unable to log in to the Connect Service.
The following domains are no longer supported:
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Data Center-Specific Domains |
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odbcserver.netsuite.com odbcserver.na0.netsuite.com odbcserver.na1.netsuite.com odbcserver.na2.netsuite.com odbcserver.na3.netsuite.com odbcserver.eu1.netsuite.com odbcserver.eu2.netsuite.com |
You must change the connection attributes for ODBC, JDBC, and ADO.NET drivers.
Required Actions
You must ensure that the Connect Service host name in the connection attributes of the driver matches the host name of your account. The host name you should use for your connection is displayed in the Service Host field on the SuiteAnalytics Driver Download page, under Your Configuration. The Connect Service host name displayed on the SuiteAnalytics Driver Download page contains the account ID as part of the domain name.
To access the SuiteAnalytics Connect Driver Download page, use the Set Up Analytics Connect link in the Settings portlet when you are logged in to NetSuite. If you cannot locate the portlet, see Finding Your Settings Portlet.
For more information about account-specific domains, see URLs for Account-Specific Domains.
For more information about how to change the connection attributes, see the following topics:
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For ODBC drivers, see Configuring the ODBC Data Source on Windows or Configuring the ODBC Data Source on Linux.
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For JDBC drivers, see JDBC Connection Properties.
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For ADO.NET drivers, see Review the ADO.NET Data Server Configuration.