Configuring Phone Call Logging in NetSuite for iOS

Note:

The Phone Call Logging feature is not available with Android devices.

Phone Call Logging enables you to track all phone calls initiated from your NetSuite for iOS application. Phone Call logging can also remind you to log your last call. After a call ends, a popup alert reminds you to log the call.

To enable or disable phone call logging:

  1. Tap the Account Menu icon Screenshot of the NetSuite for iOS Account Menu icon.

  2. Tap Phone Call Logging.

  3. Tap Track Outbound Calls to turn automatic phone call logging on or off.

  4. Tap Prompt to Log Call to enable or disable a popup alert that prompts you to log calls after they end.

    When switched off, the calls are added to the Phone Calls portlet.

    When switched on, a popup reminder displays after a call ends prompting you to log the call. The alert provides two options:

    • Tap Choose Show Phone Calls to log the call

    • Tap Not Now to mark the call as unlogged in the Recent Calls portlet. See NetSuite for Mobile Dashboards.

  5. To return to My Dashboard, tap the Back Arrow icon Screenshot of the NetSuite for iOS Back Arrow icon, and then tap Done.

Related Topics:

General Notices