The Logging in Page for 2FA
If your administrator designated one or more of your roles as 2FA authentication required, you can use an authenticator app to obtain a verification code, or use one of your backup codes. For more information, see Logging In Using Two-Factor Authentication (2FA).
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You can decide whether you want to check the Trust this device box. For more information about this box, see Managing Your Trusted Devices.
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You can click the link to select backup codes for this log in attempt.
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Your other roles are listed on the page. You can select an alternative role by clicking Choose to the right of the role.
After you set up your 2FA preferences, you may want to change them. For example, you may want to change your authenticator app. Or you might have lost your phone, or bought a new one. To change your preferences, you must first reset (or clear) your 2FA settings in NetSuite. See Reset Your 2FA Settings. After the reset is completed, you must start the 2FA setup process from the beginning.
If you were not faced with a 2FA challenge last time you logged in NetSuite, you will need a verification code, backup code, or a help from your Administrator. If you can, reset your 2FA settings before you change your authenticator app.