Using 2FA
Authenticator apps for generating 2FA verification codes are supported in all NetSuite accounts.
After completing the initial 2FA setup, see the following topics about using 2FA in NetSuite:
After you set up your 2FA preferences, you may want to change them. For example, you may want to change your authenticator app. Or you might have lost your phone, or bought a new one. To change your preferences, you must first reset (or clear) your 2FA settings in NetSuite. See Reset Your 2FA Settings. After the reset is completed, you must start the 2FA setup process from the beginning.
If you were not faced with a 2FA challenge last time you logged in NetSuite, you will need a verification code, backup code, or a help from your Administrator. If you can, reset your 2FA settings before you change your authenticator app.
2FA Access to Sandbox Accounts
When your sandbox is refreshed, roles that require 2FA authentication are copied from your production account to your sandbox. Your 2FA setup is also copied to your sandbox account. No additional 2FA setup is necessary.