Setting Up Ship from Store, Pickup In-Store for SCIS
This topic includes instructions for administrators to set up Ship From Store, Pickup In-Store capabilities in SuiteCommerce InStore (SCIS).
Fulfillment requests must be configured properly to use ship from store and pickup in-store capabilities in SCIS.
To set up ship from store, pickup in-store for SCIS:
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Configure fulfillment requests in your account. Read the topic, Setting Up Fulfillment Requests. Ensure that you complete all the steps listed in that topic.
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Select a sales order form on the SCIS Settings record.
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Use global search in NetSuite to find the SCIS Settings record.
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Click Edit next to SCIS Settings.
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On the Transaction Forms tab, click Other Configuration.
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In the Sales Order field, select the Standard Sales Order – BOPIS.
Note:You can use a custom sales order form. However, for potential troubleshooting purposes, it is recommended that you use the Standard Sales Order – BOPIS form where the Location field, and the Fulfillment Choice fields are displayed by default. If you use a custom form, ensure that these fields are marked to show on the sales order form that you customize.
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Ensure that the Fulfillment Request permission is present on the SCIS Clerk role at Setup > Users/Roles > Manage Roles.
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Ensure that the SCIS Fulfillment Requests saved search includes all of the required fields. The Results subtab should have the following:
Note:You can modify the saved search by changing the filters available, but you cannot change the columns that are displayed.