Store Pickup
The Store Pickup feature is available in these editions of NetSuite: U.S., Canada, UK, Australia, and OneWorld.
The Store Pickup feature isn't compatible with the SuiteTax feature. For more information, see General SuiteTax Topics.
Store pickup, also known as store pickup fulfillment, lets you fulfill orders from a retail location instead of a warehouse or distribution center. Instead of customers having their order shipped to their home or workplace address, they can visit a retail location of their choice to collect the order. By enabling store pickup, you can offer your customers an additional convenient way to receive their orders, eliminate shipping charges for your customers, and increase foot traffic and cross-selling opportunities at your retail locations.
You can use Store Pickup with or without Fulfillment Requests. A fulfillment request is an intermediary record between the sales order and the store pickup fulfillment record. Fulfill store pickup orders directly from the sales order record if you don't use fulfillment requests. For more information, see Fulfilling Store Pickup Orders from Sales Orders.
Using fulfillment requests for store pickup orders gives you a more detailed store pickup order workflow and helps identify issues with inventory and improve the store fulfillment process.