Considerations Before Approving Item Counts

When approving item count record, note the following points:

• If you approve an item count record that contains unscanned items, an inventory adjustment transaction is created to remove the unscanned items from the inventory.

• The SuiteApp creates a negative inventory adjustment in the following scenarios. You will get an error for these scenarios when you try to complete an item count on the task list, try to complete all counts, or approve an item count on the Smart Count Review page.

  • Available quantity is less than the quantity on hand.

  • Available quantity and on-hand quantity are equal but is less than the snapshot quantity at count end.

• The SuiteApp considers the location at the line item level when creating an inventory adjustment record even if you have marked the Adjustment Location field as required.

• If you mark the Department and Class fields as required but the values are missing at the line item level, the SuiteApp throws an error message when creating an inventory adjustment record in the following scenarios:

  • Approving the count from the Smart Count Review page.

  • Completing the count within the tolerance levels from the Smart Count mobile app.

General Notices