Understanding Errors
The following table lists the error codes, description, and causes. Most of these errors are logged in the E-Document Audit Trail on the E-Document subtab of a transaction record.
Error Codes |
Description and Cause |
---|---|
error_no_more_than_two_linecharge |
Multiple markups cannot be applied to one item. |
error_active_config_for_subsidiary |
An active SG PEPPOL E-Invoicing Configuration record must exist that is associated with the transaction's subsidiary. |
error_no_more_than_two_discount |
Multiple discounts cannot be applied to one item. |
error_process_sub_details |
Error in processing subsidiary details. Please contact your administrator or NetSuite support. |
error_tax_cal_in_base_curr |
Error in processing Tax Calculation in Base currency. Please contact your administrator or NetSuite support. |
error_no_peppol_id_set_for_subsidiary |
You must enter the SG PEPPOL ID in its corresponding field on the SG PEPPOL E-Invoicing Configuration record. |
error_more_than_one_sg_cnf_rec |
Only one SG PEPPOL E-Invoicing Configuration record must be associated with one subsidiary. |
error_item_not_supported |
Description, Subtotal, Payment, Item Group and Gift Certificate item types are not supported on a transaction that will undergo e-invoicing process. |
error_peppol_tax_code_not_set |
You must enter the SG PEPPOL tax code on the Tax Code record. |
error_address_not_set_for_invoice |
You must specify the Billing Address on the transaction. |
error_different_parent_taxcode |
The tax code of discount or markup items must be the same as the parent item's tax code. |
error_nonsupported_first_itemtype |
Having a discount or markup item as the first line item is not supported. |
error_header_discount_cant_be_positive |
The value of the Rate field for the header Discount must be negative. |
error_sending_failed |
Error in sending the e-document. Please contact your administrator or NetSuite support. |
error_sgppl_not_configured_in_account |
The SG PEPPOL E-Invoicing Configuration record does not exist. You must create a new SG PEPPOL E-Invoicing Configuration record. |
error_already_processed |
This inbound e-document record has already been converted to vendor bill. |
error_empty_peppol_id |
Enter the PEPPOL ID of the vendor on its corresponding vendor record. |
error_in_peppol_id_retrieve |
Error in retrieving PEPPOL ID from the SG PEPPOL E-Invoicing Configuration record. Please contact your administrator or NetSuite support. |
error_no_api_key_for_subsidiary |
You must enter a value in the API Key field on the SG PEPPOL E-Invoicing Configuration record. |
error_no_active_sg_inbound_temp |
The inbound e-document template does not exist. You must create a new inbound e-document template. |
error_currency_not_found |
The currency on the XML Reference File does not match with any currency record existing in the NetSuite account. |