Transaction Response for E-Documents

A response is a business level transaction where an e-document recipient responds with the acknowledgment of a receipt or a confirmation that the e-document is received. Support for transaction response in a PEPPOL environment is required to automate the responses from the suppliers and customers for transactions that are received and sent.

For sending the transaction responses, you must first setup the Transaction Response feature.

To setup transaction response:

Note:

Currently, the Transaction Response feature works only with the DataPost access point.

Go to Setup > E-Documents > Electronic Invoicing Preferences.
On the Electronic Invoicing Preferences page, click on the required Subsidiary.
Click Edit on the Subsidiary page, and check the Transaction Response Support box.
From the Transaction Response Sending Method list, select the Singapore PEPPOL DataPost Sending Method.

The sending method is used to send responses for the applicable transactions.
Click Save.

The e-documents transaction response uses a custom record to send and receive transaction response acknowledgments. A Transaction Response custom record has the following fields:

Response Issue Date – This field indicates the transaction response issue date
Direction – This field indicates if the response is inbound or outbound direction
Response Status – This field indicates the status of the response. The following are the available statuses:
- Acknowledged
- Accepted
- Rejected
Transaction ID – This field indicates the transaction Ids for sent or received responses
Response Body – This is a message field displaying the body of the incoming or outgoing message
Inbound E-Document – This field indicates the reference of the inbound e-document to which the response belongs.
Response Sent Status – This field indicates the status if the transaction response is sent or not sent to the recipient.
Response Sent Date – This field indicates the date when the transaction is sent to the Singapore PEPPOL network.

General Notices