Get Network Status
You can view and update the sent e-document status. There are several differences depending on which access point you are using, eInvoice.sg or DataPost.
eInvoice.sg Access Point
After sending e-documents to the Singapore PEPPOL eInvoice.sg API, the Network Status field on the E-document subtab of an invoice or credit memo will indicate "Accepted." However, the e-documents you sent will only be processed when the status changes to "Transmission Success."
You can manually update the Network Status status by clicking the Get Network Status button on the invoice or credit memo records you sent. After sending the outbound e-documents, wait for at least a minute before clicking the Get Network Status button, to allow for complete transmission of the outbound e-documents.
Clicking Get Network Status confirms from the SG PEPPOL eInvoice.sg API if transmission is successful, and if the sent e-documents are valid. If transmission is successful, the Network Status field will indicate "Transmission Success." If the status is "Transmission Error," you can view the error in the E-Document Audit Trail field. Then, you can fix or amend the invoice or credit memo record, regenerate the outbound e-document, and resend.
DataPost Access Point
After sending e-documents to the Singapore PEPPOL DataPost API, the Network Status field on the E-document subtab of an invoice or credit memo will indicate "Pending." However, the e-documents you sent will only be processed when the status changes to "Send Success" or "Send Error."
You can manually update the transmission status by clicking the Get Network Status button on the invoice or credit memo records you sent. After sending the outbound e-documents, wait for at least a minute before clicking the Get Network Status button, to allow for complete transmission of the outbound e-documents.
Clicking Get Network Status confirms from the SG PEPPOL DataPost API if transmission is successful, and if the sent e-documents are valid. If transmission is successful, the Network Status field will indicate "Send Success." If the status is "Send Error," you can view the error in the E-Document Audit Trail. Then, you can fix or amend the invoice or credit memo record, regenerate the outbound e-document, and resend.