Assigning a Fixed Customer to All Amazon Orders in NetSuite Connector
You should configure NetSuite Connector to send all orders to NetSuite using the same customer. This approach is useful in the following situations:
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Orders are Retail Procurement type, where Amazon is ordering items from you in bulk
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You do not want to have a new customer record created for each new customer on an order
Amazon does not always send the customer details in orders
Configuring a Fixed Customer in NetSuite
You can either use a new or existing customer as a fixed customer. Make sure the customer is taxable so that both taxable and nontaxable orders can be assigned to the customer.
After setting up the customer in NetSuite, note the customer’s internal ID. To locate the internal ID, read Finding the Internal ID of Records.
Configuring a Fixed Customer in NetSuite Connector for All Amazon Orders
After you configure the fixed customer in NetSuite, configure the fixed customer in NetSuite Connector for all Amazon orders.
To configure a fixed customer in NetSuite Connector for all Amazon orders:
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Log in to app.farapp.com.
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Select the Amazon Vendor Central connector and relevant account.
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Go to Settings > Orders.
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In the Post All Orders Against Customer field, enter the internal ID of customer record you use for all Amazon Vendor Central orders.
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Click Save. A new mapping for the customer record is created in order mappings.