NS ERP Workstation and NSPOS Normal State Monitoring Statistics

The following are the monitoring statistics included in NetSuite Point of Sale (NSPOS). The table includes the statistic name and a description of the content provided. Some statistics are available only in NetSuite ERP or at an NSPOS register.

label for Monitoring section.

Name

NetSuite ERP (only)

NSPOS (only)

or Both

Value Content

Last Update from Replication Cloud

Both

Last date / time register connected with the cloud server for synchronization.

Replication Status

NetSuite ERP

Register network connection status. Online, Offline, or Terminated. See Workstation/Register Statuses in NSPOS

Tip:

Note the AutoUpdater last time connection time/date stamp. Use this date prior to a new release to ensure the AutoUpdater application is functioning and can load new releases and fixes to your registers. The date should be the current date or, if reviewed early in the morning, yesterday’s date.

Workstation Monitoring subtab

Name

NetSuite ERP

NSPOS

or Both

Property

Value

AutoUpdater

NetSuite ERP

Version

AutoUpdater version installed on the register.

AutoUpdater

Both

LastTimeConnection

The AutoUpdater provides automatic upgrades of major NSPOS components.

Last time AutoUpdater connected to the cloud.

Can be used prior to a new release to ensure AutoUpdater is running and can load the upgrade to the register.

The date displayed should be the current date or, if reviewed early in the morning, yesterday’s date.

ComputerSystem

NetSuite ERP

Name

Should match the register terminal’s Computer Name that can be seen in the system information.

ComputerSystem

NetSuite ERP

TotalPhysicalMemory

Size of physical memory.

Should meet or exceed the minimum hardware specifications listed in the NSPOS Administrator Guide > NSPOS System Requirements.

ComputerSystem

NetSuite ERP

SystemType

Terminal hardware type, such as x64-based PC or x86-based PC.

OperatingSystem

NetSuite ERP

LastBootUpTime

Date and time the operating system (OS) was last restarted.

OperatingSystem

NetSuite ERP

Caption

Name of the operating system (OS), such as Microsoft Windows 10.

Should match one of the systems supported in Appendix: PCI SSF Information for NSPOS.

OperatingSystem

NetSuite ERP

Version

Operating system (OS) version running on the register.

OperatingSystem

NetSuite ERP

CurrentTimeZone

The time zone used by the register, displayed as an offset in minutes from Greenwich Mean Time (GMT). GMT is also called Coordinated Universal Time (UTC).

The number can be positive, negative, or zero.

Point of Sale

Both

Version

NSPOS release installed on register.

Important for customizing registers, making upgrades and performing troubleshooting.

Processor

NetSuite ERP

Name

Register’s processor type.

RaposDb

NetSuite ERP

DbSize

Amount of data saved to the database. This monitor does not trigger an alert.

RaposReplicationDb

Rapos Replication database handles the synchronization process between the register and the cloud.

NetSuite ERP

DbSize

Amount of data saved to the item database. This monitor does not trigger an alert.

Records to be processed

Both

Records to be processed

Total number of records waiting to be downsync'd from the server to the register.

Records to be processed (NetSuite ERP)

To be processed (NSPOS)

Both

  • Customers/Employees

  • Items

  • Price Levels

  • Promotion Items

  • Promotions

  • Other records to be processed

Number of each record type that is waiting on the server to be processed by the register.

RTOPS

NSPOS

LastTimeConnection

RTOPS is the replication agent application performing synchronization tasks for the RaposReplicationDb.

Statistic lists the last date / time register connected with the cloud server for synchronization.

Replication Statistics

NetSuite ERP

Conflicts

Number of conflicts on the register. For example, if a price update for an item fails, it will show as a conflict.

Should be zero, but a certain number of conflicts can be expected due to compromises between replication data filtering per store and replication performance.

Unless you view a rapid increase in the number of conflicts, a few conflicts should not be taken as cause for immediate concern.

Unsent Transactions

Both

  • Unsent Transactions

  • Unsent Other Transactions

  • Unsent Return Transactions

  • Unsent Sales Order Transactions

  • Unsent Sales Transactions

Number of transactions being held on the register without upsync to the server.

Should be zero, although total might be skewed by “control” transactions.

Related Topics

General Notices