1. Employee Management
  2. Employees
  3. Performance Management
  4. Goal Management and Performance Reviews
  5. Goal Management
  6. Goal Tracking with Performance Metrics
  7. Creating Performance Metrics

Creating Performance Metrics

Creating a performance metric involves the following steps:

  1. Creating a Saved Search for a Performance Metric

  2. Creating a Performance Metric

Tip:

You may want to create performance metrics in a sandbox account first so that you can test that they work. Then you can create the performance metrics in your production account. For more information about sandbox accounts, see NetSuite Sandbox.

Creating a Saved Search for a Performance Metric

Before you create a performance metric, you need to create a saved search that has the correct criteria for tracking the progress of a specific goal. Saved searches that you use for performance metrics require the following:

  • The saved search must be public. Making a saved search public means all users can run the search and see its results.

  • The search results must include a summary type. For more information about summary types, see Summary Types for Search Results.

To learn how to create a saved search, see Defining a Saved Search.

The following example outlines how to define a saved search for tracking sales orders within a specific period. You change the saved search criteria depending on what you want to track.

For example, to create a performance metric saved search to track sales orders:

  1. Go to Reports > Saved Searches > All Saved Searches > New.

  2. From the New Saved Search list page, select Transactions.

  3. In the Search Title field, enter a unique name for the saved search.

  4. To make the saved search public, check the Public box. Making a saved search public means all users can run the search and see its results.

  5. Click the Criteria subtab, and then do the following:

    1. In the Standard subtab, from the Filters list, select Type.

    2. In the Saved Transaction Search window, select Sales Order from the list.

    3. Click Set.

  6. Click the Results subtab, and then do the following:

    1. From the Field list, select Amount (Transaction Total).

    2. From the Summary Type column, select Sum.

    3. Click Add.

  7. Click Save.

Note:

If you edit a saved search, the changes affect the associated performance metric and any open goals that use it.

Creating a Performance Metric

After you create a saved search, you can create a performance metric.

To create a performance metric:

  1. Go to Setup > Performance Management > Performance Metrics > New.

  2. In the Name field, enter a unique name for the metric. When naming the metric, name it so that an employee can determine the data and unit of measure that the metric tracks.

  3. In the Description field, enter a description of the performance metric. When employees create a goal with this performance metric, they can view this description.

  4. From the Format list, select if you want the performance metric to be tracked as a number, percent, or currency.

  5. From the Saved Search list, select the saved search to associate with this metric.

  6. From the Employee Filter list, select the type of employee you want to associate with this metric. For example, you can choose an employee type like Sales Rep as the filter for a revenue target performance metric. The performance metric will then use the revenue generated by the Sales Rep of a transaction record to populate the actual value of the goal.

  7. From the Date Filter list, select the type of date you want to associate with this metric.

  8. Click Save.

Related Topics

General Notices