Best Practices for Cloud Accounts

NetSuite accounts are hosted in various data centers around the globe. To take full advantage of our cloud infrastructure, you must keep your NetSuite account free from data center-specific references. All NetSuite services and processes, including customizations and integrations, can function properly without knowledge of where the account is hosted. You should follow the best practices for operating your NetSuite account in the cloud.

Don't hard-code IP addresses or use URLs that include data center identifiers to access NetSuite. Best practices for integrations and customizations include using dynamic discovery methods for obtaining the correct URL, using relative rather than absolute URLs for referencing NetSuite objects, and using your account-specific domains to access specific services.

See the following topics for more information:

• NetSuite IP Addresses provides more secure alternatives for accessing NetSuite than using IP address rules.

• Understanding NetSuite URLs contains links to the following topics:

  • URLs for Account-Specific Domains shows you where to find a list of the URLs for various NetSuite services in your NetSuite production, sandbox, and Release Preview accounts.

  • Dynamic Discovery of URLs describes how integrations in your account that use SOAP web services or RESTlet clients can discover the correct URLs dynamically.

  • Traffic Health explains how to run a report to discover traffic in your NetSuite account that contain references to data center-specific identifiers. Topics in Traffic Health describe how to find and fix data center-specific references for various NetSuite services and features.

Many NetSuite accounts have associated Commerce websites. See the following topics for more information about website best practices:

• Ensure that your website domains are set up properly. See Set Up Domains for Web Stores.

• Ensure that your DNS records use the CNAME as shown in the Domain Name field on the Domains page. See Point Your Domain Name at Your Domain (DNS Settings).

The following topics are also of interest to help you follow best practices, so your NetSuite account can take full advantage of being in the cloud.

• Secure HTTPS Outbound Communication and SSL Certificates helps you determine which Certificate Authorities to purchase SSL certificates from. This topic also raises awareness that you must provide a complete certificate chain, including all intermediate certificates in addition to the root and leaf certificates.

• Supported TLS Protocol and Cipher Suites lists the supported versions of the TLS protocol and cipher suites for accessing various NetSuite services.

• VPN Configuration for User Access to NetSuite discusses what VPN configurations are supported.

General Notices