1. Commerce
  2. Site Management Tools
  3. Site Management Tools User Interface
  4. Site Management Tools Browser Requirements

Site Management Tools Browser Requirements

The following web browsers support the SMT administrator interface:

SMT is compatible with the most current and the previous versions of these browsers. For more information about third-party cookies, see A Note About Third-Party Cookies.

If your browser isn't supported, it doesn't mean it won't work with SMT; it means that SMT wasn't fully tested with your browser. If you log in to SMT with an unsupported browser, you may see a message that you are using an unsupported browser. This means that you are using a browser that is known to be incompatible with SMT. If this happens, change to a supported browser.

For more information about supported browsers, see Supported Browsers for NetSuite.

Note:

Website visitor browsers are not subject to the supported browser list. Visitors can use any browser or device for accessing the site without affecting page display or performance. Only Site Management Tools administration is subject to the browser requirements listed above.

A Note About Third-Party Cookies

Beginning in 2024.2 you won't be able to access the SMT administration if third-party cookies are enabled in the browser. If you see a warning, you'll need to disable third-party cookies. If you still receive the warning after disabling third-party cookies, try refreshing the page. If you still receive the warning, close your browser and restart.

Many browser providers are improving user privacy by limiting what of ad-trackers can do. Previously, third-party cookies could track your activity and capture information across many unrelated top-level sites. This is known as cross-site tracking.

To keep your login secure without third-party cookies, SMT needs a CHIPS-compatible browser. Cookies Having Independent Partitioned State (CHIPS) causes browsers to store cookies into partitioned storage with separate cookie jars per top-level site, improving user privacy and security. For more information, see Google CHIPS overview.

To turn off third-party cookies for Google Chrome:

  1. Open Google Chrome.

  2. Click More (denoted by three dots) in the upper right corner.

  3. Select Settings.

  4. Select Privacy and security.

  5. Select Third-party cookies.

  6. Select Block third-party cookies.

To turn off third-party cookies for Firefox:

  1. Open Firefox.

  2. Select the Application men (denoted by three bars) in the upper right corner.

  3. Select Settings.

  4. Select Privacy & Security.

  5. In the Enhanced Tracking Protection area, Select Custom.

  6. Select All cross-site cookies on the Cookies dropdown list.

To turn off third-party cookies for Edge:

  1. Open Edge.

  2. Click Settings and more (denoted by three dots) in the upper right corner.

  3. Click Settings (denoted by the gear icon) near the bottom of the dropdown menu.

  4. Click Settings (denoted by the three bars) in the upper left.

  5. Select Cookies and site permissions.

  6. Select Manage and delete cookies and site data.

  7. Click Block third-party cookies.

Related Topics

General Notices