SuiteCommerce Roles and Permissions
Different employees interact with SuiteCommerce and with NetSuite based on their roles.
The following standard roles are available in your NetSuite account after you install a Commerce website application:
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Administrator – The Administrator has all permissions available in your NetSuite account at all levels. For more information about the Administrator role, see NetSuite Account Administration.
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Store Manager – The Store Manager role manages non-administrative website content. See Standard Roles Permissions Table for a list of the permissions and permission levels for the Store Manager role.
The following roles interact with your Commerce web store:
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Lead – Leads are users who have created an account for your web store. After a lead makes a purchase, they are converted into a customer. For more information about the Lead role, see Lead.
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Customer – Customers make purchases in your web store. For more information about the Customer role, see Customer.
The Prospect role is not intended to work in a Commerce web store. If a user with the Prospect role tries to create an account for your web store, an error is returned.
See the following help topics for useful information about roles and permissions:
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NetSuite Users & Roles – Describes how to manage NetSuite roles and permissions to provide your account users with the access they need.
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NetSuite Roles Overview – Includes information about standard and custom roles, managing roles, permission differences, and the role search feature.
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Users and Roles in SMT – Details the roles that manage website content with Site Management Tools.
Differences Between the Administrator and Store Manager Roles
The Store Manager role is intended to manage your website’s content but not the website itself.
The Store Manager cannot create a new site and perform tasks such as technical and workflow settings changes. These tasks are performed by the Administrator. See NetSuite Account Administration for more information about key administrator tasks.