Identifying Financial Exceptions
Financial Exception Management (FEM) is currently a limited release feature that’s not available to all customers. Eligibility depends on data volume and model training readiness; accounts with a large amount or insufficient historical data may be restricted. If you can’t access FEM, contact your NetSuite Account Manager for guidance and next steps.
Additionally, FEM is a production‑only feature and can't be enabled in Sandbox Accounts because those environments typically lack the required historical transaction data (approximately 18 months) needed for model training and inference.
Financial exceptions are tracked and displayed on the Financial Exception Management page at Lists > Accounting > Financial Exception Management.
Exceptions are organized into two subtabs: Transaction Errors (Incorrect Amount and Incorrect Account), grouped by transaction and business flow, and Expected Transactions (Missing Transactions) in a separate subtab. Each subtab includes KPIs for the number of exceptions pending resolution and the potential financial impact of unresolved items. Additionally, The Transaction Errors subtab has a sensitivity slider to help you control how many exceptions are shown in the list.
FEM evaluates transactions created or edited in the last hour and surfaces likely issues for review. When you click View Details on an exception, FEM displays:
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An explanation why the transaction was flagged
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A short list of similar, error-free transactions for comparison
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Quick actions to Review Transaction, mark Resolved or No Action Needed, and Reopen if required
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For missing transactions, there is also an option to Create Transaction to fill the expected item
FEM alerts you to the following exception types:
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Incorrect transaction amount
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Incorrect account
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Missing transactions (expected but not posted recurring items)