Processing Return Authorizations and Credit Transactions with a Different Location in SuiteTax

Processing your returns or credits using a different location from that of the original transaction (for example, an invoice) could cause a different tax calculation. To ensure that the tax calculation for the returns or credits is the same as that of the original transaction, follow the steps below.

To change the location on your return authorization or credit transaction:

  1. On your return authorization or credit transaction, set the item and quantity to be returned.

  2. Go to the Tax Details subtab and then check the Nexus Override box.

  3. Check that the nexus is the same as the original transaction's nexus. If it's not the same, set the Nexus field value to be the same as the original transaction's nexus.

  4. Click Preview Tax.

  5. On the Tax Details subtab, check the Tax Details Override box.

  6. Continue filling in the details, including the change to the location.

  7. Click Save.

General Notices