Troubleshooting OBN Errors
Message |
Error on User Interface |
Description |
Solution |
---|---|---|---|
Subsidiary name is already in use by another subsidiary. Enter a different subsidiary name. |
Banner on the record |
A red banner displays on the registration page indicating failed registration. |
Enter a different Subsidiary name and try again |
Employer identification number is already in use by another subsidiary. Enter a different employer identification number. |
Banner on the record |
A red banner displays on the registration page indicating failed registration. |
Enter a different Employee Identification number. |
No Such Employer Identification Number Was Found. |
Banner on the record |
A red banner displays on the registration page indicating failed registration. |
Enter a value in the EIN field or VAT field on the subsidiary record. |
Unable to create an account in Oracle Business Network. Please try again. |
Banner on the record |
A red banner displays on the registration page indicating failed registration due to network error. |
Retry the registration. |
There is no Email ID is available for this request. You can add the email in the corresponding employee record. |
Banner on the record |
A red banner displays on the registration page indicating there is no email id available. |
Add email in corresponding employee record. |
OBN Manager Selection Required. |
Banner on the record |
A red banner displays showing the OBN manager is not selected. |
Select OBN Manager from the dropdown. |
Errors in page are preventing you from being able to save. You might want to check the field in the corresponding subsidiary record and employee record |
Banner on the record |
A red banner displays due to multiple errors. |
Enter an EIN or VAT number, country details in subsidiary record, and provide email id in employee record. |