Canceling Electronic Invoices for Mexico

The Mexico Certification Tax Authorities SuiteApp allows canceling invoice transactions that have been previously certified by the SAT.

To cancel an electronic invoice in Mexico:

  1. Go to the transaction from which you generated and certified the electronic invoice you want to cancel.

    • For invoices, go to Transactions > Invoices.

  2. Click View next to the transaction you want.

  3. Click Cancel E-Document.

  4. NetSuite creates the corresponding CFDI Invoice Cancellation record.

  5. In the Reason for Cancellation drop-down, select the reason why the invoice needs to be canceled.

    1. If the selected reason is 01 - Comprobante emitido con errores con relación, fill in the UUID to be Cancelled field of the related invoice needs to be entered.

  6. In the E-document tab, select the Solución Factible outbound invoice cancellation template.

  7. Click Save.

    The Generate E-Document button appears.

  8. Click Generate E-Document.

  9. Click Send E-Document.

    If the operation is successful, the status of the invoice will become Cancelled.

General Notices