Uninstalling SuiteProjects Pro OffLine

When a new version of OffLine becomes available, you can install the new version without first uninstalling the version you were previously using. See Installing SuiteProjects Pro OffLine.

However, you may want to uninstall SuiteProjects Pro OffLine if you are no longer using it.

Note:

OpenAir OffLine became SuiteProjects Pro OffLine with version 3.5.1, released on February 19, 2025, following the rebranding of NetSuite OpenAir to NetSuite SuiteProjects Pro. If OffLine version 3.5.0 or earlier is installed on your computer, the app name and location paths should read OpenAir instead of SuiteProjectsPro in the following steps.

The following steps are given for Windows 11.

To uninstall SuiteProjects Pro OffLine:

  1. On your computer, go to the Windows Start menu > Settings > Apps > Installed Apps.

    A list of programs installed on your computer appears.

  2. Find SuiteProjects Pro OffLine in the list.

  3. Select More and Uninstall.

    A confirmation dialog appears.

  4. Click Uninstall.

    The SuiteProjects Pro OffLine Uninstall dialog appears.

  5. Click Yes.

    A confirmation dialog appears.

  6. Click OK.

  7. Uninstalling SuiteProjects Pro OffLine may not remove all related files.

    • To remove any data mapping and log information, go to C:\Users\<username>\AppData\Roaming\OpenAir\, where <username> is your Windows user name, and delete the OffLine folder manually.

      Note:

      The user application data location C:\Users\<username>\AppData\Roaming\OpenAir\OffLine\ remains unchanged after you update OffLine from version 3.5.0 or earlier to the latest version, even though the application is now SuiteProjects Pro OffLine.

    • To check and remove any remaining program files, go to the program files location (typically, C:\Program Files (x86)\SuiteProjectsPro\OffLine\ unless you chose a different location during installation) and delete the folder manually.