1. Integration Manager
  2. Installing, Updating and Uninstalling Integration Manager

Installing, Updating and Uninstalling Integration Manager

Important:

Review the following guidelines:

  • Integration Manager is a licensed add-on service. You must hold a valid license to use Integration Manager.

  • Integration Manager should be used by trained users only. It is essential to have a good understanding of the SuiteProjects Pro application and how its database is structured before you can set up Integration Manager. Contact SuiteProjects Pro Professional Services for help with setting up Integration Manager or to arrange the relevant training.

SuiteProjects Pro Professional Services provide you with a link to download the Integration Manager installer EXE file as part of the initial setup. You use this link to download and install the latest version of Integration Manager. For more information, see Installing Integration Manager.

Before you install Integration Manager, review the minimum system requirements – See System Requirements.

You should review SuiteProjects Pro Release Notes regularly and update Integration Manager to the latest available version to take advantage of new features, product enhancements and defect fixes. For more information, see Updating Integration Manager to a New Version.

You can uninstall Integration Manager at any time. For more information, see Uninstalling Integration Manager.

System Requirements

Integration Manager can be installed on the following platforms:

  • Microsoft Windows Server 2016 or later versions.

  • Microsoft Windows 10 and 11.

Other requirements include:

  • Microsoft®.NET Framework Version 3.5 or above.

    Note:

    Microsoft®.NET framework 3.5 or above is required to run Integration Manager 6.3. If it is not installed on your computer, download it from https://dotnet.microsoft.com/download/dotnet-framework and install it before installing Integration Manager.

  • RAM size of at least 1 GB (2+GB for large integration jobs).

While it is not necessary to run Integration Manager on a dedicated server, other operations running in parallel might hinder the performance of Integration Manager. You should run Integration Manager shortcuts in time slots separate from other CPU-intensive operations.

Installing Integration Manager

Use the following steps to install Integration Manager.

Important:

OpenAir Integration Manager became SuiteProjects Pro Integration Manager with version 7.2.1, released on February 19, 2025, following the rebranding of NetSuite OpenAir to NetSuite SuiteProjects Pro. If you are updating Integration Manager from version 7.2.0 or earlier, the latest version changes the default location of the installation folder as well as some of the application file locations and names.

After you update Integration Manager from version 7.2.0 or earlier to the latest version and you verify that the latest version works as expected, you should delete any remaining files from the following locations:

  • OpenAir Integration Manager Program files (typically, C:\Program Files (x86)\OpenAir\IntegrationManager\ unless you chose a different location during installation).

  • OpenAir Integration Manager user application data files (C:\Users\<username>\AppData\Roaming\OpenAir\IntegrationManager\ and C:\Users\<username>\AppData\Roaming\OpenAir\IntegrationManager\, where <username> is your Windows user name).

  • OpenAir Integration Manager shortcut on your desktop.

  • OpenAir Integration Manager shortcut in Windows start menu C:\ProgramData\Microsoft\Windows\Start Menu\Programs\OpenAir Integration Manager\.

To install Integration Manager:

  1. Download the installer EXE file using the link provided by SuiteProjects Pro Professional Services.

  2. Run the Integration Manager installer file.

    The SuiteProjects Pro Integration Manager Setup Wizard appears.

  3. Click Next.

  4. Read and accept the License Agreement then click Next.

  5. Choose the location to install Integration Manager then click Next.

    The default location is C:\Program Files (x86)\SuiteProjectsPro\IntegrationManager.

  6. The installation creates a shortcut icon for Integration Manager on the computer desktop by default. Clear the Create a desktop icon box if you do not want to create a desktop icon, then click Next.

  7. Review your installation settings, then click Install.

    The wizard shows the installation progress. After the installation completes, the wizard shows information about the application (the content of the README.TXT file).

  8. Review the content of README.TXT, then click Next.

  9. Click Finish.

Updating Integration Manager to a New Version

You should review SuiteProjects Pro Release Notes regularly and update Integration Manager to the latest available version to take advantage of new features, product enhancements and defect fixes.

Important:

When upgrading to a new version, you should test Integration Manager, including all shortcuts, on a sandbox environment. Check that all import and export shortcuts run as expected before you upgrade Integration Manager on a production environment. If you use Integration Manager to support business-critical processes, such as exchanging information between SuiteProjects Pro and your accounting system, for example, you should exercise appropriate responsibility.

Always back up your Integration Manager settings and shortcuts before updating to a new version. You may need to recover your Integration Manager settings in case you encounter a problem during the update. See Backing Up Your Integration Manager Settings and Shortcuts.

To update Integration Manager to a New Version

  1. Back up your Integration Manager settings. See Backing Up Your Integration Manager Settings and Shortcuts.

  2. Close Integration Manager.

  3. Follow the steps for installing Integration Manager. See Installing Integration Manager. You do not need to uninstall the previous version beforehand.

  4. Upgrade all Integration Manager shortcuts. See Upgrading Integration Manager Shortcuts.

Uninstalling Integration Manager

You can uninstall Integration Manager at any time if you no longer use it to exchange information between SuiteProjects Pro and third-party applications.

Integration Manager is a licensed add-on service. If you do not hold a valid license for this add-on service, you must stop using Integration Manager and should uninstall it.

Note:

OpenAir Integration Manager became SuiteProjects Pro Integration Manager with version 7.2.1, released on February 19, 2025, following the rebranding of NetSuite OpenAir to NetSuite SuiteProjects Pro. If Integration Manager version 7.2.0 or earlier is installed on your computer, the app name and location paths should read OpenAir instead of SuiteProjectsPro in the following steps.

The following steps are given for Microsoft Windows 11.

To uninstall Integration Manager:

  1. On your computer, go to the Windows Start menu > Settings > Apps > Installed Apps.

    A list of programs installed on your computer appears.

  2. Find SuiteProjects Pro Integration Manager in the list.

  3. Select More and Uninstall.

    A confirmation dialog appears.

  4. Click Uninstall.

    The SuiteProjects Pro Integration Manager Uninstall dialog appears.

  5. Click Yes.

    A confirmation dialog appears.

  6. Click OK.

  7. Uninstalling SuiteProjects Pro Integration Manager does not delete the configuration settings, including any import and export field mapping information, and any Integration Manager shortcuts.

    • To remove all settings, go to the program files location (typically, C:\Program Files (x86)\SuiteProjectsPro\IntegrationManager\ unless you chose a different location during installation) and delete the folder manually.

    • To remove all log files, go to the user application data location ( C:\Users\<username>\AppData\Roaming\SuiteProjectsPro\IntegrationManager, where <username> is your Windows user name) and delete the folder manually.

    • To delete any Integration Manager shortcuts and batch file you may have created to run shortcuts, locate the files and folders and delete them manually.