Managing and Viewing Maintenance Windows, Patching Options, Work Requests, and Customer Contacts

You can obtain information about system events, maintenance, and other important information for the operation of your Autonomous AI Database instance.

This includes the following:

• Oracle Cloud Infrastructure work requests allow you to monitor long-running operations such as cloning or backing up Autonomous AI Database.

• Oracle Cloud Infrastructure Console provides information on Autonomous AI Database maintenance windows and patching and provides a customer contacts area where you can view or manage the list of contacts to receive information on operational issues and service announcements.

• The DBA_OPERATOR_ACCESS view provides information on the top level SQL statements that Oracle Cloud Infrastructure cloud operations performs.

Topics

• About Work Requests You can view Oracle Cloud Infrastructure Work Requests on Autonomous AI Database.

• View Patch and Maintenance Window Information, Set the Patch Level Autonomous AI Database uses predefined maintenance windows to automatically patch your database. You can view maintenance and patch information and see details for Autonomous AI Database maintenance history.

• View and Manage Customer Contacts for Operational Issues and Announcements You can view and manage the Autonomous AI Database customer contacts.

• View Oracle Cloud Infrastructure Operations Actions The DBA_OPERATOR_ACCESS view stores information on the actions that Oracle Cloud Infrastructure cloud operations performs on your Autonomous AI Database.