Install and Configure the Recipe

On your Oracle Integration instance, install the recipe to deploy and configure the integration and associated resources.

Install the recipe on your Oracle Integration instance. See Install a Recipe or Accelerator.

After you've installed the recipe, configure the following resources:

Configure the Oracle Engagement Cloud Instance Connection

  1. In the Connections section, click the connection name.
  2. In the Properties section, enter the Oracle CX Sales and B2B Service host name. For example: https://your_domain_name.fa.DC.oraclecloud.com.
  3. In the Security section, enter the following details:
    Field Information to Enter
    Security Policy Select Username Password Token.
    Username Enter the username of the account created for Oracle Integration on the Oracle CX Sales and B2B Service instance. See Before You Install the Recipe.
    Password Enter the password of the account created for Oracle Integration on the Oracle CX Sales and B2B Service instance.
  4. Click Save. If prompted, click Save again.
  5. Click Test to ensure that your connection is successfully configured. In the resulting dialog, click Test again.

    A message confirms if your test is successful.

  6. To return to the project workspace, click Go back Back icon.

Configure the Oracle RightNow ORG Connection

  1. In the Connections section, click the connection name.
  2. In the Properties section, enter the WSDL URL of the Oracle Service Cloud instance.
  3. In the Security section, enter the following details:
    Field Information to Enter
    Security Policy Select Username Password Token.
    Username Enter the username of the account created for Oracle Integration on the Oracle CX Sales and B2B Service instance. See Before You Install the Recipe.
    Password Enter the password of the account created for Oracle Integration on the Oracle CX Sales and B2B Service instance.
  4. Click Save. If prompted, click Save again.
  5. Click Test to ensure that your connection is successfully configured. In the resulting dialog, click Test again.

    A message confirms if your test is successful.

  6. To return to the project workspace, click Go back Back icon.

Configure the Oracle Service Cloud Connection

  1. In the Connections section, click the connection name.
  2. In the Properties section, enter the WSDL URL of the Oracle Service Cloud instance.
  3. In the Security section, enter the following details:
    Field Information to Enter
    Security Policy Select Username Password Token.
    Username Enter the username of the account created for Oracle Integration in the Oracle Service Cloud instance. See Before You Install the Recipe.
    Password Enter the password of the account created for Oracle Integration in the Oracle Service Cloud instance.
  4. Click Save. If prompted, click Save again.
  5. Click Test to ensure that your connection is successfully configured. In the resulting dialog, click Test again.

    A message confirms if your test is successful.

  6. To return to the project workspace, click Go back Back icon.

Configure the Oracle SOAP Get Organization Connection

  1. In the Connections section, click the connection name.
  2. In the Properties section, enter the WSDL URL of the Oracle Service Cloud instance.
  3. In the Security section, enter the following details:
    Field Information to Enter
    Security Policy Select Username Password Token.
    Username Enter the username of the account created for Oracle Integration on the Oracle Service Cloud instance. See Before You Install the Recipe.
    Password Enter the password of the account created for Oracle Integration on the Oracle Service Cloud instance.
  4. Click Save. If prompted, click Save again.
  5. Click Test to ensure that your connection is successfully configured. In the resulting dialog, click Test again.

    A message confirms if your test is successful.

  6. To return to the project workspace, click Go back Back icon.