Invoke Operations Page
Select the operation and the application and module on which to perform the operation in the ServiceNow application. The fields that appear are based on the option that you selected on the Action page.
- Create, Update, or Delete Information
- Query Information
- Retrieve, Upload, Download or Delete Attachment(s)
- Batch Operation
Create, Update, or Delete Information
Note:
Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed:
Element | Description |
---|---|
Select Application |
Use the scrolling list to select an application
within the selected operation.
Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables. See Prerequisites for Creating a Connection. |
Filter By Application Name |
Enter the initial letters of the application name to filter the display of names in the list. |
Select Module |
Use the scrolling list to select a module within the selected operation. |
Filter By Module Name |
Enter the initial letters of the module name to filter the display of names in the list. You can also select a filter type:
|
Display Table Names instead of Module Names |
Select this check box to switch to display the table names instead of module names in the list. |
Select an Operation |
Select one of the following
operations to perform in the ServiceNow application:
The following descriptions are applicable for Oracle Integration releases prior to 23.04. Select one of the following operations to perform in
the ServiceNow application:
|
Search Module/Table Tab |
|
Query Information
If you selected Query Information on the Action page, the following options are displayed:
Element | Description |
---|---|
Select an Operation |
|
Display Table Names instead of Module Names | Select this check box to switch to display the table names instead of module names in the list. |
Get keys (Displayed only if the Get operation is selected) |
If this check box is checked, the Get operation
returns a list of |
Extended Query Parameters (Displayed only if the Get operation is selected) |
Invokes the Extended Query Parameters page. Use this page to configure event criteria and extended query parameters used to filter the returned results. See Invoke Extended Query Page for a description. |
Test Get Operation (Displayed only if the Get operation is selected) |
Test Get Operation is enabled when the user selects the Get operation. Enables you to test the operation based on the parameters you selected. |
Select Application |
Use the scrolling list to select an application
within the selected operation.
Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables. See Prerequisites for Creating a Connection. |
Search Module/Table Tab |
|
Filter By Application Name |
Enter the initial letters of the application name to filter the display of names in the list. |
Select Module |
Use the scrolling list to select a module within the selected operation. |
Filter By Module Name |
Enter the initial letters of the module name to filter the display of names in the list. |
Retrieve, Upload, Download or Delete Attachment(s)
If you selected Retrieve, Upload, Download or Delete Attachment(s) on the Action page, the following options are displayed:
Element | Description |
---|---|
Select an Operation |
Select one of the following operations to perform in
the ServiceNow application:
|
If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed:
Element | Description |
---|---|
Select Application |
Scroll through the list to select an application
within the selected operation.
Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables. See Prerequisites for Creating a Connection. |
Filter By Application Name | Enter the initial letters of the application name to filter the display of names in the list. |
Select Module | Use the scrolling list to select a module within the selected operation. |
Filter By Module Name | Enter the initial letters of the module name to filter the display of names in the list. |
Display Table Names instead of Module Names | Select this check box to show the table names instead of the module names in the list. |
Batch Operation
If you selected Batch Operation on the Action page, the following option is displayed. You can add or remove the batch operations to perform.
Element | Description |
---|---|
Click to add an Operation to the list |
Select to configure an operation. A new page appears when you click this option. |
Operation Page
The Operation page appears when you select the Click to add an Operation to the list option.
Element | Description |
---|---|
Select an Operation Type |
Select one of the following operation types to
perform in the ServiceNow application:
|
Select an Operation |
Select one of the following operations to perform in
the ServiceNow application.
The operations available for selection depend upon the operation type you selected. If you select the
CRUD operation type, the following
operations are displayed for selection.
If you select the File Attachment operation type, the following operations are displayed for selection.
|
Select Application |
Use the scrolling list to select an application within the selected operation. |
Filter By Application Name |
Enter the initial letters of the application name to filter the display of names in the list. |
Display Table Names instead of Module Names |
Select this check box to switch to display the table names instead of module names in the list. |
Select Module |
Use the scrolling list to select a module within the selected operation. |
Filter By Module Name |
Enter the initial letters of the module name to
filter the display of names in the list. You can also select a
filter type:
|