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Why You Need an Observability Strategy

Your options for observability are numerous. But how do you plan your monitoring work so that you find issues as early as possible while still allowing you time to complete your other responsibilities? And how do you ensure that everyone in your organization is in agreement about your approach to monitoring?

The answer is to create an observability strategy. An observability ensures that your organization discovers any issues with its business processes in a timely manner.

When creating an observability strategy, consider your work, including:

Tasks to Include

Monitoring tasks typically fall into one of the following categories:

For a collection of suggested tasks to potentially include in your observability strategy, see Workflow for Monitoring Integrations.

Factors to Consider

Consider an organization with business-critical integrations that run daily at 10 AM and 4 PM. You might choose to actively monitor these integrations at those times. For other integrations, you might rely upon an hourly notification email or periodic reviews of the Observability pages to inform you of issues.

When planning your observability strategy, consider your business requirements, including:

People Are Just as Important as Tasks

Don't forget the critical step of getting stakeholders involved early in the planning of the observability strategy. Getting all stakeholders to contribute to and agree to an observability strategy is sometimes a challenging task. However, consensus on the strategy contributes to a stronger strategy that is likely to meet your organization's monitoring requirements.

Sample Observability Strategy

An observability strategy doesn't need to be lengthy to be effective. For example, consider the following simple plan as a starting place for your organization.