Human in the Loop for Agentic AI in Oracle Integration

In Oracle Integration, human in the loop is designed as an approval orchestration tool to obtain human approval, feedback and oversight in agentic AI powered automation solutions. Human in the loop supports agentic AI by involving humans at critical decision points.

Common Use Cases

  • Before an AI agent takes important actions, like creating a high stake purchase order, a human reviews and approves the action, ensuring oversight and accuracy.
  • If the AI agent is uncertain about the next step, it can request help from a human instead of stopping the process.
  • When an error occurs, such as a failure in the tool used by the AI agent, a human can step in to provide feedback and help resolve the issue, allowing the process to continue.
The human in the loop feature in Oracle Integration, allows you to:
  • Model Workflows

    Model approval workflows by assigning specific tasks (such as review or approval) to designated users.

  • Design Forms

    Design user friendly forms that assigned users can access inorder to perform required actions within those tasks.

Steps to Keep a Human in the Loop with Agentic AI in Oracle Integration

In Oracle Integration, to keep a human in the loop in agentic AI automated solutions use the following approach as general guideline.

  Step More information
1 Create a project

To create human approval workflows and forms, you must create a project in Oracle Integration.

To create a project, see Create or Import a Project in Using Integrations in Oracle Integration 3.

2 Create a form

Create a form for users to review, approve or take appropriate actions on assigned tasks. Forms are the interface that facilitates human interactions in the workflow.

See Design Forms.

3 Create a workflow

Create a workflow, which is the container for other key components such as user tasks, events and gateways.

See Create a Workflow.

4 Add and configure a user task

Add a user task to the workflow and configure its properties including the user to assign it to.

See Add and Configure User Tasks.

5 Manage data

Manage how data flows in workflows with data objects and data associations.

See Manage Data in Workflows
6 Activate the workflow and form

Activate the workflow and form to use in an integration.

See Activate a Workflow and Activate a Form.

8 Create an integration

Create an integration to call the human in the loop workflow.

See Design an Integration to Call a Workflow.

9 Create an agentic AI tool

Use the integration created with the workflow to create an agentic AI tool.

See Create an Agentic AI Tool Using the Integration.

10 Build an AI agent

Build an agent that uses the agentic AI tool.

See Build the AI Agent in Using Agentic AI in Oracle Integration 3.

11 Run and test the AI agent

Run and test the AI agent.

When you run the AI agent, your workflow gets invoked and tasks gets assigned to users.

See Run and Test the AI Agent in in Using Agentic AI in Oracle Integration 3.

12 Complete assigned user task

As a end user who is assigned the user task, access and complete the task in Process Automation Workspace.

See Complete Assigned Task as a User.