Complete Assigned Task as a User

When the human in the loop workflow is invoked by an AI agent, the human task in the workflow appears in the assigned user’s task list in Process Automation Workspace.

Prerequisite: To complete the task, the assigned user needs access to Process Automation Workspace.

  1. Sign in to Process Automation Workspace.
  2. Alternatively, you can also go directly to Process Automation Workspace from Oracle Integration.
    1. In the left toolbar of your project workspace, click Human in the Loop Human in the loop icon.
    2. Click the Observe tab.

      Workflow instances in various states are displayed.

    3. Search for the workflow that was invoked by the AI agent. The workflow should be in In progress state.

      If there are several workflow instances, you can search for your instance by using one of the following options:

      • Click the Search icon Search icon and enter any of the following in the search field: workflow name, task title or created by.
      • Click the Filter icon Filter icon and narrow down your search by specifying the workflow's status such as In progess, date range and time when it was created, the instance name, and so on.
    4. Select the workflow and click View details View details icon.

      The Activity stream panel opens. The user task's status shows In progress indicating that the user hasn't completed the task.


      The activity stream showing details for the start event and user task activities in the workflow.

      If you click the expand arrow on the user task, you can view the details of the task and the input payload associated with it. As the task hasn't been acted upon by the user, the output payload will be empty.

    5. Click the Open in workspace URL.
      The Process Automation Workspace opens in another browser tab.
  3. As a user assigned the task, access the task in Workspace.
    1. In the Workspace navigation menu, select Tasks.

      The My Tasks page appears.


      The My Task page in Workspace with workflow instances with information such as title, created date, due date, status and so on.

    2. Select the task assigned to you and open it to view the form associated with it.
  4. Perform necessary actions on the form to complete the task.

    For example: In an approval form, review the content of the form, suggest next steps, and approve or submit the form.

  5. Review the Activity stream of the workflow after the task completes.

    Activity stream that shows completion of a user task.

    Click the expand arrow on the user task to view the task details. In the Details tab, you can view the task history, such as who approved the task and when. In the Payload tab, you can view both the task input and output payloads now. In the output payload you can see the response that was sent back to the AI agent.

You've successfully completed the task assigned to you. Now, agentic AI will perform the next action based on the callback response received in the task's output payload.