Shipments

Using self service, customers and suppliers can review the status of shipments. Customers can review the status of shipments from the supplier (outbound shipments), including the delivery date and time, freight charges, and shipment routes. Suppliers can review status of inbound shipments. If the supplier is using Federal Express, the customer can access its shipment tracking system to review shipment status. Set up the processing options in the Self Service Shipment Tracking program (P4947S) to control how the system displays shipment information.